Process employee contracts, letters, internal transfer requests & employment checks
Effect changes to organisational structure.
Assist with employee management including performance and remuneration review support, employee discounts, service recognition, online learning and termination.
Password resets for various systems, and support through resolving access and integration issues
Administrative support to HRBPs
On- and off-boarding of brand partners
First level interpretation of People policies and advice where relevant
Escalates employee queries, concerns and grievances expediently and with high accuracy.
Supports annual delivery of HR processes and procedures through client groups, i.e. Seasonal Retention and Casual clean up.
Effectively delivers on key cyclical HR activities in the annual HR calendar (rem review letters, achievement & growth system queries).
Develops and maintains relationships with key stakeholders to deliver key people projects.
Supports the development of a high performance and values-driven culture by providing guidance on appropriate conduct and behaviours by providing limited interpretation of People policies, procedures and practices.
Build effective relationships with key internal and external stakeholders
Qualifications:
Tertiary qualification in Human Relations or Business (preferable)
An understanding of People processes that create and drive desired culture
Ability to cope with diverse and multiple stakeholders
Can confidently explain fundamental concepts of policies, procedures and process to stakeholders.
Experience in supporting project and work-programs aligned with business objectives.
Ability to work autonomously
Professional, motivated, competent and trustworthy
Attention to detail and organisational skills
Ability to reflect upon experience and openness to new ideas and ways of working.
Cooperates and works well with others in pursuit of team goals
Collaborative and considerate, showing concern and respect for others feelings and ideas
Success Indicators:
Team scorecard and KPIs
Customer satisfaction – Stakeholder feedback
Employee Engagement
Achievement of metric related to change projects and business objectives
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