At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
We are seeking a dedicated HR Business Partner to support our EMEA region. In this role, you will work closely with our HR Business Partners (HRBPs) and the broader HR team to deliver effective people strategies and HR processes across the region. Your focus will be on supporting core HR activities, providing data and insights, and helping drive people programs that align with business goals.
You will play a key role in supporting employee relations, talent management processes, and HR initiatives that contribute to the success of our regional and global teams. This is a great opportunity for a HR professional with 3+ years of experience to grow their expertise in a fast-paced and dynamic environment.
Contract to hire pending performance
What you'll be doing:
- HR Support and Partnering
- Support HR Business Partners in executing people strategies and initiatives for client groups across the EMEA region.
- Act as a point of contact for managers and employees to address HR-related queries, escalating complex issues to senior HRBPs as needed.
- Assist in facilitating core HR processes (e.g., performance management, talent reviews, compensation planning) and ensure timely completion across client groups.
- Employee Relations
- Support employee relations efforts by gathering information, preparing documentation, and helping manage employee relations cases, such as disciplinary actions and grievances.
- Provide guidance on policies and procedures, ensuring alignment with local labor laws and company policies.
- Data Analysis and Reporting
- Prepare HR-related reports, dashboards, and analytics to support decision-making and provide insights to HRBPs and business leaders.
- Analyze employee data (e.g., turnover, headcount, engagement) and assist in identifying trends, offering data-driven recommendations for improvement.
- Leverage Workday and other HR systems to provide key HR insights and trends.
- P&T Program Support
- Participate in the creation and implementation of HR programs, strategies, and initiatives such as talent management, employee engagement, and leadership development.
- Collaborate with regional HRBPs and Center of Excellence (COE) HR teams to drive operational HR activities and ensure seamless execution of HR projects.
- Organizational Support and Development
- Support business leaders and HRBPs in organizational design initiatives, ensuring the structure aligns with business priorities.
- Help implement talent strategies that focus on key areas such as succession planning, workforce development, and retention.
- Cross-Functional Collaboration
- Partner with various HR functions, such as Talent Acquisition, Compensation & Benefits, Generalist team and Learning & Development, to ensure alignment of HR services with business needs.
- Assist in rolling out company-wide initiatives, including onboarding, training, and employee development programs, adapting them to meet regional requirements.
Who you are:
- 3+ years in an HR Business Partner role, with experience in HR operations or generalist roles supporting HR processes.
- Knowledge of Core HR Practices: Familiarity with performance management, employee relations, talent management, and compensation practices.
- Analytical Skills: Ability to pull, analyze, and interpret HR data to provide insights and recommendations. Ability to use Excel and Google Docs to perform V-lookups, pivot tables and other intermediate excel functions.
- Collaboration Skills: Proven ability to work effectively across teams and functions, partnering with HRBPs and central HR teams to deliver results.
- Communication: Strong verbal and written communication skills, with the ability to convey HR insights and recommendations clearly to managers and employees.
- Problem-Solving: Resourceful in addressing employee issues and supporting managers in resolving employee relations matters.
- Regional Knowledge: Awareness of HR policies, processes, and labor laws within the EMEA region is preferred.
Extra Points!
- CIPD qualified
- Previous experience supporting regional or global teams.
- Exposure to data-driven HR practices and experience in preparing HR reports or dashboards.
- Experience with HR systems and tools, such as Workday and Asana, or similar platforms.
#LI-MM1
Why join Bazaarvoice?
Customer is key
We see our own success through our customers’ outcomes.
We approach every situation with a customer first mindset.
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it’s in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we’re laser focused on our mission.
Innovation over Imitation
We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.
Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives.
We champion what’s best for Bazaarvoice before individuals or teams.
As a stronger company we build a stronger community.
Commitment to diversity and inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.
Please note: Candidates who are successful will be required to undergo a Basic level DBS (Disclosure and Barring Service) background check.
