Paytm Labs is hiring a

HR Analytics - Team Lead

Noida, India
Full-Time
About Us: Paytm is India's leading digital payments and financial services company, which is focused on
driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm
provides consumers with services like utility payments and money transfers, while empowering them to
pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Net
banking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers
acquiring devices like Soundbox, EDC, QR, and Payment Gateway where payment aggregation is done
through PPI and also other banks' financial instruments. To further enhance merchants' business, Paytm
offers merchants commerce services through advertising and the Paytm Mini app store. Operating on
this platform leverage, the company then offers credit services such as merchant loans, personal loans
and BNPL, sourced by its financial partners.
About the team: This team is involved in making a difference. A lot of contingency and new challenges
are encouraged within the team to do stuff that is meaningful for those we serve. We are successful, and
our successes are rooted in our people's collective energy and unwavering focus on the employees, and
that's how it will always change management in Human Resources.
Expectations/ Requirements
1.HR Analytics & Dashboards
2. Responsible for HR Analytics and various functional dashboards/presentations as required by
management.
3.Grievance Redressal
4· Handling escalation for employee’s grievances across all entities pertaining to Exit and HRIS for on
roll.
5· Making sure all the grievances are addressed within a timeframe with resolutions.
Superpowers/ Skills that will help you succeed in this role :
1. Minimum 3 years of experience in HR Analytics is highly preferred.
2. Good understanding of HR Technology / Systems understanding Analytical.
3. Should be Solution-oriented.
4. Attention to detail
5. Should have managed HR Tech projects.
6. Must have HR Domain details understanding.
Why join us ?
Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a
successful career in India's fastest-growing Fintech Organization. Agile & a democratic setup that gives
space to your creativity, offers the opportunity to work at scale coupled with an environment that
encourages diverse perspectives at all times.

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