OVERALL TEAM / DEPARTMENT GOAL:
Build a quality-focused Global Service Delivery Organization that is scalable, sustainable and enables business growth whilst improving the experience of our Employee Community
PRIMARY RESPONSIBILITIES:
• Providing resolution to employee and manager inquires as well as daily transactional and operational support to Human Resources Partners & Senior Human Resources Managers (SHRM’s) and HR Knowledge Centers for specialized services
• Additional areas of functional expertise may include Employment Letters, Salary Increase Letters, HR Program Support (Employee Data Management) & Employee Separation
• To ensure tasks assigned are completed with good quality / accuracy and in an efficient manner, within the specified Service Level Agreements (SLA’s)
• To work cross functionally with our global extended teams within Continental Europe & other Global Regional Teams to resolve inquiries that comes in everyday
• Updates relevant HR Systems (SAP SuccessFactors) to ensure consistent, accurate, and timely data entry • Ensures compliance with requirements established by company procedures, local government regulations, and audit requirements
• Works with limited autonomy under moderate direction
• Work is reviewed for accuracy and overall quality
• MS Excel capabilities, including pivot tables, lookups, formulas, etc.,
• Create Excel Dashboard based on management requirement.
May have to work extra hours when volume goes up or if need arises in the team
Bachelor's degree
Night Shifts
Our most important asset is our People
Vantiva’s success greatly relies on our people’s energy, motivation, and talent.
We are dedicated to cultivating a workforce that embraces and celebrates diversity as we believe our differences drive our creativity, and innovation.
We are proactive in supporting equality and maintaining an inclusive work environment, developing, and enhancing career opportunities for all.
If you require a reasonable accommodation at any step of the application process, please let us know by answering the dedicated question in this application form.
