The role
Provide fully generalist HR support to our colleagues at all levels across the business and will be an active participant in delivering the HR strategy through specific HR projects. You will also provide high level proactive and commercial Employee Relations advice and support for the operations team and functional departments. Focus of the role will be contributing to creating a responsive, expert point of contact that meets the needs of your key stakeholders.
Your team
We started out as one brand with only three team members in 2006, today we are now made up of 13 amazing brands and counting, we have offices all over the world and we’ve grown to a 4,000+ strong team we call our boohoo family – and we don’t plan on stopping yet. We have big ambitions, huge potential, and a clear strategy to continually evolve and grow the business. It’s a seriously exciting time to join us and influence the next chapter of our success.
In the People team, we create a workplace where people love what they do and feel valued as they develop and grow. We support the entire boohoo family, so we focus on transforming and reimagining the entire candidate and employee experience for the better through change, growth, and opportunity. We want the Group to be the best employer within the e-commerce fashion industry.
What you’ll be doing
- Accountability for own caseload of ER matters, ensuring that the wider team has an understanding of the wider ER trends.
- Be a source of expert ER advice that is both commercial and balanced with consideration of any legal implications for people managers.
- Through coaching and influence, bring managers and colleagues to the right solution or an understanding any risks around their preferred approach.
- Maintain an up to date knowledge of employment legislation and understand how this may impact on processes and policies. Recommend changes to the HR Manager as appropriate.
- Using management information, identify ER trends and work with the HR Manager on solutions as necessary.
- Contribute to projects as an HR expert as required.
- Supporting with colleague onboarding and performance management.
- Lead development sessions around HR processes and employment legislation for managers, focused on improving understanding capability to support self-sufficiency.
- Develop People metrics that provide visibility on all people issues within the areas you support, ensuring that it continues to be fit for purpose and accurate.
- Develop and amend policies and procedural documents to support our people practices.
- Develop and deliver effective training on people management issues.
- Carry out right to work checks and all pre-employment checks.
- Ensure effective support across all parts of HR (talent acquisition, recruitment strategy, reward, engagement) are met and that key performance indicators are put in place and achieved.
- Drive and embed cultural change journey and engagement programmes.
- Review and analyse people data to identify trends and recommend solutions to improve performance, retention, absence levels and conduct, employee engagement and external employer branding.
- Involvement in Boohoo's 'People' strategy, including a focus on diversity, inclusion and equity.
Working with us
To succeed here, you have to love working at pace. It’s relentless, but we love it. Change is a certainty – you need to adapt and be agile. We want you to challenge the status quo, innovate and be open to trying new things. We’re always pushing boundaries. We empower our people, giving them freedom and autonomy to learn and grow in their roles. We’re passionate, agile, creative and one team.
More about you
- Experienced as a HR Generalist with the ability to work in an agile environment.
- Strong interpersonal skills to build strong stakeholder relationships quickly, gaining the trust of all colleagues.
- Ability to multitask, work to deadlines, prioritise under pressure, and use own initiative.
- Excellent team player with the ability to build effective team relationships and promote an environment of trust and flexibility.
- CIPD qualified is desirable, or extensive HR knowledge (HR best practices, employment law, and regulations) to fuel decision making.
- Proactively engage and manage DE&I initiatives.
- Problem solving and conflict resolution skills to manage Employee Relations related issues.
- Ability to work flexibly, including working hours and responsibilities, in line with business requirements.
- Opportunities to lead HR projects, influence organisational policies, and shape company culture.
Why join us
We’ve set our sights on dominating the global e-commerce fashion market, and because we’re 13 brands (and counting), there are plenty of opportunities to grow your career. Our mission is to create a workplace where everyone is respected, their individual differences are valued, and they can be themselves at work without exception.
- You’ll get the opportunity to take part in our various share schemes - where your impact on the business will impact you
- Opportunity to take part in Learning & Development training - expanding your knowledge on areas outside of your day to day
- Benefits that support your health and wellbeing
- There’s up to 40% discount off our all of our brands
- Our Reward Platform allows you to tailor your benefits to suit your needs - such as Private Healthcare, Dental and Healthcare Cash Plans, a Cycle2work Scheme and plenty of fun anytime benefits such as coffee club or virgin experience days.
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