People Operations Administrator - Job Description
Operating Company
GroupM
Job Title
People Coordinator / People Operations Administrator - 9 month FTC
Department / Team
People Operations, Human Resources
Reporting To
Head of People Services (People Operations)
Direct Reports
N/A
Location
One Southwark Bridge
About GroupM
GroupM is the world’s leading media investment company responsible for more than $48B in annual media investment through agencies including Mindshare, Essencemediacom, Wavemaker and m/SIX, as well as the outcomes-driven programmatic audience company, Xaxis. GroupM creates competitive advantage for advertisers via its worldwide organization of media experts who deliver powerful insights on consumers and media platforms, trading expertise, market-leading brand-safe media, technology solutions, addressable TV, content, sports and more.
The Role Objective
The HR Administrator is responsible for delivering efficient administrative support that facilitates the smooth
running of the HR Department. The HR Coordinator must first and foremost be the guardian of administrative
procedure, contributing ideas for continuous improvement. There will also be opportunity to be involved in HR
projects and initiatives. The overall objective is to continually raise the profile of HR positively within the
Company.
A key part of the role is being able to handle a fast moving, constantly changing environment with a smile and strong attention to detail! This role is central to maintaining a cohesive and positive working environment within the HR team, so being hands on and ready to help with whatever comes up is essential.
Responsibilities
• General day to day queries and first point of contact for all employee queries - management of the
team shared inbox (prioritising tasks for payroll and HR - sorting in addition to dealing with queries such as reference requests / PO’s etc.)
• Responsible for checking passport/via documentation of new joiners to confirm eligibility to work in
the UK, seeking advice from HRA’s, BP’s and SME’s where necessary and maintaining Visa expiry date
tracker to ensure employee UK working rights do not lapse.
• Issuing contracts of employment and new starter packs, ensuring roles are fully authorised and
necessary details are completed; ensuring correct accompanying forms and documents are enclosed
and returned.
• Obtain and ensure satisfactory reference checks are completed for all colleagues in line with company
policy. Liaise with external provider to ensure relevant staff obtain DBS checks.
• Responsible for all HR administration – employment contracts, offer and pension letters, probation,
staff changes and payroll amendments, and leaver processing
• Ensure all monthly payroll processes are adhered to, establishing an efficient and transparent process
that is understood by everyone in the HR department, and delivered in a timely and efficient manner
to agreed SLAs and deadlines. Monthly payroll submission on Workday and on all payroll trackers.
• Workday upkeep and cleansed data – to ensure all payroll amendments are tracked in Workday
accurately and in real time.
• Forms processes and adding codes to EMEA Hire System
• Understand the important of visa, immigration and relocation processes and escalation routes. And
the urgency of obtaining Right to Work checks on day one and being responsible for this
• Salary review letters, QPP letters i.e. changes to T&Cs
• Action and compliance around Audit, Sox and GDPR
• L&D Support and coordination of tasks (where Applicable)
• Keep personnel files up to date and all processes undertaken are SOX compliant.
• Good understanding of all HR policies, processes and systems
Data
• Responsible for the accurate inputting and maintenance of data resources and managing the HRIS
• Collate data quarterly for quarterly index reports to be shared with key stakeholders
• Monthly Corporate Social Responsibility reporting for Finance team
• Provide regular holiday and absence reporting
• Generate ad hoc report from our HRIS to support the HRBP and managers with business information
Other responsibilities may include (depending on capability and career):
• In conjunction with the HRA and HRBP, manage the GroupM maternity, paternity, shared parental
leave and adoption leave process, ensuring this is compliant with relevant company policies and
legislation. Responsible for the preparation of required monthly, quarterly and annual reporting for
GroupM and WPP including ad hoc reports as required for various stakeholders within the Company.
• Maintenance and updating of HR related systems.
• Contribution to the generation of ideas and assist the wider HR team and Head of HR in the delivery
of HR projects and initiatives across the Company.
Skills and Behaviours
• Entry level with a desire and passion to pursue a career in HR.
• Experience within an HR environment desirable.
• World-Class attention to detail.
• Understands the importance of data integrity and accuracy.
• Ability to deal effectively with change and ambiguity.
• Confidence in building relationships with all levels of staff.
• Excellent written and oral communication skills.
• Driven to achieve results and takes accountability.
• Shows initiative and a ‘can-do’ attitude.
• Works collaboratively – recognises the value and responsibility of working in a team and seeks to
maintain and build effective relationships both internally and externally.
• Deals constructively with frustration and pressure, maintaining a professional and positive manner.
• High level of proficiency in Microsoft Office suite of programs with intermediate to advanced level
Excel skills.
• Experience using HR systems (Workday) desirable.
