We are seeking an experienced Housekeeping Manager to join our Hospitality team at The Maverick by Kasa. In this role, you will lead the housekeeping team, uphold high standards of cleanliness and sanitation, and oversee the housekeeping department budget. The ideal candidate possesses a passion for Hospitality, with direct experience in overseeing and managing a housekeeping staff or a similar role and interacting with guests as needed. They should have a proven track record of delivering exceptional housekeeping services to ensure a safe and pristine environment, contributing to an outstanding guest experience.
About the Team
This role is in Kasa’s Northeast Portfolio Operations department, but will report into our Pittsburgh Operations team. Our mission is to ensure our guests have a seamless experience. Our team members are located all over the Northeast United States and have diverse backgrounds from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa.
A Day in the life of a Housekeeping Manager
Like many operations roles, there is no ‘typical day.' Your role will involve a wide range of activities tending to the hotel's operation. As the Housekeeping Manager, your primary responsibility is to oversee the hotel's housekeeping operations. This involves coaching, leading, and managing the performance of the Housekeeping team. Working closely with hotel leadership and the Portfolio Management team, you will oversee or directly execute our cleaning operations. Your role includes maintaining relationships with local labor agencies and relevant vendors. Additionally, you will be responsible for overseeing scheduling and work distribution for the Housekeeping operation.
Beyond the day-to-day operations, you will be the go-to person for training our housekeepers on Kasa cleaning standards. It's important to note that this role is not only about standards but also involves hands-on work and may have your own cleaning list.
Key Responsibilities:
Experience
Plus if...
Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily, single-family, and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations!
Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our one-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.
Kasa is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided on the basis of qualifications, merit, and business need.
Kasa Living is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the form i-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.
Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team.
The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.
