Location: Four NEO, 4th Ave, Taguig, Metro Manila, Philippines
Job Type: Full time (Manila/Hybrid)
Job Shift: Night
Who we are
At Point, we make homeownership more valuable and accessible. Join us in creating innovative financial products that help homeowners and aspiring buyers. If you're seeking a career where your work truly matters, this is it.
Job summary
Point is looking for an experienced US Home Equity Processor to join our Manila team. You'll collect, review, and verify documents to close Home equity Investments (HEIs), assist homeowners with their queries, and ensure all conditions are met for a smooth closing process. You’ll work closely with title companies, cure title issues, and protect Point's lien position by managing title reports, payoffs, and documentation before closing.
Hybrid
Employees meeting performance criteria and hybrid work arrangement guidelines can transition to hybrid work after 6 months, pending internal approval.
Job responsibilities
- Review title reports for accuracy, completeness, and eligibility.
- Work with cross-functional teams (account managers, underwriters, and closers) to successfully bring an application to a close.
- Review entity documents, trust documents, and divorce decrees to determine proper curative steps to ensure a clear title.
- Use skillset and knowledge of curative clearance to obtain the documentation required to clear title report and secure Points lien position.
- Review and manage processor pipeline within set SLA.
- Clearly communicate with homeowners, title agencies, docket partners, and outside agencies (cities, counties, government agencies, debt collection agencies, and third-party vendors).
- Support pre-closing activities including obtaining evidence of insurance, updated payoffs, checking fees input by underwriting, reviewing of entire body of documentation for anything missing or inaccurate, verifying ownership and communicating closing steps to every homeowner.
- Meet or exceed daily and monthly goals including CTC volume, call targets, and title grade clearance expectations.
Qualifications and skills
- 2+ years of US Mortgage Processing and/or title curative experience.
- Understanding of various title issues and curative measures on the title, i.e. tax liens, probate.
- Knowledge of common credit underwriting standards, and income and asset evaluation.
- Experience with US mortgage modifications a plus.
- Ability to analyze a title report is a plus.
- Strong written and verbal skills.
- Meticulous attention to detail.
- Fluency in Microsoft Office or Google Sheets. You use formulas to reduce errors and increase efficiency whenever possible.
- Proficiency with computers, and comfortable in a paperless environment.
- Excited about joining a later-stage tech company, interested in real estate, interested in fintech.
Our benefits
- Competitive Pay: Market-leading salary with regular reviews and comprehensive health insurance for you and your dependents.
- Career Advancement: Benefit from structured development programs, promotions, and certifications.
- Work-Life Balance: 18 holidays, and hybrid work options in a supportive environment.
- Global Experience: Collaborate with an international team and learn from global practices.
Point is proud to be an equal opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews coupled with your experience, location, and other job-related factors to determine final compensation.
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