Are you ready to dive into the world of cutting-edge video game development? Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry, crafting unforgettable experiences across PC, console, and mobile platforms. We’re a dynamic, independent studio of over 1200 passionate employees, with studios in Toronto (Behaviour Toronto), Seattle (Midwinter Entertainment), Rotterdam (Behaviour Rotterdam) and in the UK (Behaviour UK–North & South). Our day to day revolves around two core business focuses: Services and Original Games. Our Services team collaborates with gaming and entertainment giants like Disney, Sony, Activision, and Nintendo, delivering exceptional work-for-hire development and pioneering immersive location-based entertainment (LBE). Meanwhile, our Original Games unit pushes our creative limits, with our signature IPs, including the iconic Dead by Daylight. Join us and be a part of the future of interactive entertainment!
At Behaviour Interactive, we believe in giving everyone a fair shot. We embrace a diverse and creative environment where everyone is celebrated. We value folks of all ages, sex, ethnicity, colour, ethnic or national origin, religion, sexual orientation, gender identity, civil status, disability, or any other protected characteristics as per applicable law.
Behaviour Interactive is looking for a Helpdesk IT Technician to join our Rotterdam team. This role will be responsible for maintaining its current infrastructure and providing onsite IT support.
In this role you will
- Receives service requests from internal clients and establishes priorities for action depending of the emergency level, establish the diagnosis or nature of the breach, adjusts and repairs and documents actions taken;
- Installation, management and maintenance of workstations for Windows 10, 11, OSX;
- Game console management and associated peripherals related to the development;
- IT/Operation, inventory tracking and management;
- Provides preventive and corrective maintenance of workstation and software programs;
- Spend a small percentage of their time on operation/office related tasks.
- Ensures that global IT Security Policies are followed & maintained.
What we're looking for
- College Diploma in Computer technology or equivalent;
- A minimum of 3 to 5 years of experience in IT support;
- Understanding of networks using TCP / IP;
- Bilingual English, spoken and written;
- Proven abilities in solving problems and work under pressure;
- Strongly customer-oriented skills, strives in providing excellent customer service and meet their needs in a timely manner;
- Good communication skills, autonomous and dynamic;
- Interest in teamwork and in the success of the company;
- Occasionally available to work outside regular business hours (emergency and maintenance work).
