Hedge Funds Associate - Client Service

About Dialectica

Founded in 2015, Dialectica is an information services start-up that innovates how business professionals share knowledge and gain access to primary research worldwide. Dialectica partners with the world’s leading investment and consulting companies, enabling them to collect real-time information and market insights from industry experts across markets, industries, and regions.

Guided by its mission to achieve unparalleled customer recognition, Dialectica is building the most trusted and innovative knowledge-sharing platform in the world. Every day Dialectica works on its aspiration to be a truly industry-leading organization by attracting and cultivating ambitious talent based in Athens, London, New York, and Montreal. Dialectica plans to have a strong presence across the world with more than 1,000 team members in the coming five years.

Dialectica has been recognized as one of Europe’s fastest-growing companies for 2021 by the Financial Times as well as the 9th Best Workplace in the region. It is also named a Best Workplace and a top employer in Greece in 2022, 2021 and 2020 by the Great Place to Work Institute.

About the role

We’re looking for passionate candidates who have a can-do attitude and eagerness to succeed to join our newly formed Hedge Funds team. As a Hedge Funds Associate in the Client Service Team, you will act as a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their knowledge gaps and identify experts with the most relevant experience and knowledge that can address them.

You will need to think critically and work fast, conduct high-level research into industries and companies, and quickly identify the most relevant experts who are suitable to participate in our client surveys. Working on multiple client projects at once, you will quickly develop core skills in sales, time management & prioritization, negotiation, and professional communication skills. After the first few months, you will also start getting involved in project management, and speak directly with clients to coordinate their project specifics.

Your key responsibilities will include:

• Reviewing client project briefs to understand their knowledge gaps and conduct high level industry and company research to identify the most relevant experts
• Utilizing phone, LinkedIn, and email outreach to connect with experts
• Critically screening experts for their suitability and relevance to address a client’s needs with an emphasis on quality

About the Client Service Team

The Client Service Team is the revenue epicenter of our business. A career in the Client Service Team at Dialectica is more than just a job; it’s an opportunity to build an accelerated career, unlock competitive performance compensation, and develop key core skills across an array of competencies in sales, professional communications, client relationship management, project management, account management, and people management. Hard work, drive, and commitment to delivering value will put you on track to becoming an Associate Manager in 1.5 years and a Vice President in 5 years.

Requirements

What we look for

At Dialectica, we don’t believe in a “one size fits all” approach to hiring. We welcome candidates with different experiences and backgrounds. Here are some qualities that many of our successful applicants possess:

• Academic achievement gained in any undergraduate field
• Participation in extracurricular activities with proven records of leadership
• Strong interest and passion for the business world evident through your studies, internship, or extra-curricular activity
• A development mentality to view setbacks and short term challenges as learning opportunities for growth
• A client service mentality, which means you are committed to go beyond your clients’ needs to deliver true value

Requirements

The ideal candidate posesses:

• 0-3 years of work experience
• Bachelor’s degree or higher
• Fluency in English is a must
• Fluency in other languages such as French, German, Italian, Spanish, Arabic, Japanese, Korean, and/or Mandarin is a huge plus!

Benefits

• The opportunity to gain transferable skills including research, sales, negotiation, commercial awareness, professional communication, time and project management
• Learning and Development programs including but not limited to our onboarding bootcamp and step up programs
• Be part of a creative, entrepreneurial and fast-paced, workplace guided by the values of transparency, diversity, quality, caring, teamwork, ownership, leadership, and constant improvement
• Competitive compensation schemes including a monthly performance bonus
• Private medical insurance and competitive savings plan
• Sponsored health and wellbeing and team bonding activities
• The opportunity to work and live in different office locations through our exchange program
• Work in a collaborative, and diverse hub in the heart of the Athens