We give hospitals a platform to run their care delivery operations dynamically, adjusting to changes in patient flow, demand, and resources. We provide a holistic view of hospital operations by converting real-time location data of patients, staff, and equipment into actionable insights, predictions, and recommendations using AI.
Over the past 24 months,
Kontakt.io has entered a new growth trajectory. We grew from 70 to 130 people and quadrupled our ARR - all while remaining extremely capital-efficient. Now, we are entering the next growth stage, taking the business to $100M+ ARR. Following our $50M investment from Goldman Sachs, we seek a
tech- and cloud-savy Healthcare Product Manager.
As a
Product Manager at
Kontakt.io, you’ll take on the exciting challenge of becoming
the Product Manager of our Kio Apps with focus on patient domain. If you are passionate about creating AI-driven solutions that transform healthcare and improve patient outcomes, we want to hear from you!
You will own the product lifecycle from ideation to launch, working closely with cross-functional teams to build and refine AI pipelines that deliver actionable insights for healthcare providers. Your primary goal will be to create products that simplify complex workflows, reduce wait times, optimize resource allocation, and ultimately improve patient outcomes.
You will help create and drive the strategy, vision, and roadmap, with a high degree of ownership over critical features. You will own the r delivery and ARR scale up.
You’ll need excellent business analysis skills as well as the product planning/SCRUM management chops to keep multiple parallel work streams going at the same time. You will be responsible for working with an array of stakeholders including the CEO, CRO and VP Engineering to plan and drive product development and go to market. You will report to the CEO.
Responsibilities:
- Breath our product principles of building human-centric, dead simple, and completely reliable products
- Collaborate with data scientists, AI engineers, and healthcare professionals to build robust AI pipelines that leverage real-time data to predict patient demand, optimize scheduling, and reduce bottlenecks.
- Conduct market research, gather user feedback, and analyze data to identify pain points, needs, and opportunities within the patient flow management domain.
- Ensure that all products adhere to healthcare regulations, data privacy, and security standards (e.g., HIPAA, GDPR)
- Define the requirements in MRDs and PRDs including phased scopes and ensure its timely execution
- Work closely with other departments to ensure alignment on the vision and execution
- Lead requirements gathering effort on the epics and stories as needed — consulting with product management, and other stakeholders (Sales in particular)
- Engage and work closely with UX/UI designer to build the designs that are aligned with the vision and Kontakt.io strategy
- Work closely with the engineering team (fullstack and frontend engineers) to ensure the timely delivery of new features and stability of the solution
- Participate in product pilot and rollout testing, visit customers to gather first-hand feedback
- Work with key stakeholders to develop strategic initiatives and then work to evolve those initiatives into detailed programs/ project plans (including roadmaps, budget, and resource planning)
- Track progress, resolve dependencies, evaluate risks and communicate status to upper management and project stakeholders
- Track project timeline and ensure key milestones are met
- Manage all aspects of in-life products, including customer feedback, requirements, and issues
Qualifications:
- 6+ years of product management experience building products from conception to launch
- Strong understanding of patient flow management, healthcare operations, and hospital information systems.
- Track of successfully launching SaaS products between $0-10M ARR that are 10x better than competition
- Familiarity with AI/ML technologies, data analytics, and experience working with engineering teams on AI pipeline development.
- Track of successfully launching SaaS products between $0-10M ARR that are 10x better than competition
- Experience with self-service and product lead growth
- Prior experience working real-time time series data
- Strong problem-solving abilities and a data-driven mindset; experience with data visualization tools and A/B testing
- Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Business, Healthcare Management); an advanced degree is a plus.
- Experience with self-service and product lead growth
- Comfortable in non-structured, high-urgency and intense environment
- Ability to do whatever it takes to get the job done
- A self-starter with excellent quantitative, analytical and interpersonal communication skills
- Entrepreneurial spirit & ability to wear many hats with minimal direction
- Ability to communicate business and product stories in concise compelling way to drive alignment and buy-in across the organization
- Track record of thinking outside the box and propose new solutions to existing problems from a product perspective
We Make Things Easy
Easy to Use. Simplicity is harder than complexity. Each of our apps focuses on a single user and a specific problem. We create solutions for everyone to help them get things done.
Easy to Buy. We simplify pricing with a single, per-bed or per-room model that encompasses all the necessary products and services to achieve your desired outcomes.
Easy to Deploy. Using AI, cloud, and mobile technologies, our equipment autonomously communicates and validates itself without the need for human intervention, cutting deployment time from months to weeks or even days.
We Deliver Fast Outcomes
Industry’s #1 Time To Value. We accelerate your ROI and deliver positive outcomes to users faster than anyone else, thanks to how easy things work with our AI- and cloud-based platform.
Delivered As A Service. Delivering everything from devices to apps to support, our as-a-service model allows you to add new use cases with a simple click. Gain agility and speed like never before.
Outcome Driven. We deliver outcomes, not boxed equipment. From on-site installation to monitoring, all the way to service-level agreements, our approach is uniquely designed to ensure the outcomes you need.
We Ensure Unmatched Scalability
Priced for Scaling. We offer scalable pricing, regardless of your project size. Enabling our customers to create value cost-effectively is a key element of our success.
A Platform for Scaling. Lower TCO, quicker adoption of new use cases, extensive cloud scalability, and future-proofing your IT investments are among the many reasons why
Kontakt.io is right for you.
Managed for Scaling. SOC-2 and HIPAA compliant, our platform integrates with your wireless and security infrastructure, allowing you to use your current IT network with confidence and uninterrupted functionality.
