Healthcare Communications Specialist

Cramer is a brand experience and content marketing agency. Cramer Health is our specialty division focused on content that educates and motivates patients, providers, and others in the healthcare ecosystem.  

As part of Cramer Health’s content team, you’ll maintain and develop content across media and channels for patients, pharmaceutical and healthcare professionals. You are the keeper of the brand’s key messages: understanding their nuance and internalizing their regulatory implications. Your projects run the gamut of auditing and updating existing materials to ensure accuracy, to developing new content like webpages, presentations, sales enablement materials, patient forms, emails, etc.

Above all, you’re a well-rounded communicator with a keen eye for detail. You love to dig in and learn a brand. You enjoy the challenge of maintaining and creating content in equal measure and are excited to be an essential member of a growing team with a single mission: make it easier for people to get—and stay on—life changing therapies.

We are proud of our growth as an agency over the last 40 years and recently being named one of the Top Places to Work in 2022 and 2023 by The Boston Globe.

This role requires 4 days/week in our office in Norwood, MA.

Key Responsibilities:  

• Maintaining high quality content
• Developing high quality content
• Collaborating closely with teams – both internal and client members – to ensure messaging and content ladder to a strategy and meet regulatory guidelines and brand standards.
• Managing multiple projects simultaneously while meeting deadlines
• Preparing annotations and references for medical/legal/regulatory submissions as needed  
• Simplifying research to convey educational messages while being approachable, original, and engaging  
• Using client brand guidelines to ensure our content is on-brand, on-message, and punctuation-perfect

Requirements

• 3-5 years’ experience as a communications professional and/or writer in the medical and/or pharmaceutical space 
• Experience preparing & representing content through the medical/legal/regulatory process
• Understanding of health insurance landscape is a major plus
• Flexible self-starter who is willing to learn, adjust, and adapt   
• Excellent communication and collaboration skills; open to feedback and guidance and able to give it to other team members 
• Ability to produce high-quality, high-volume content with minimal oversight  
• Meticulous and logical attention to detail, and able to manage deliverable timelines in accordance with project delivery process   
• Commitment to creating a world-class client experience   

Benefits

• Medical, Dental & Vision Insurance
• Health Savings Account, including employer contribution
• Retirement Plan (401K) with company match
• Profit Share Bonus Plan
• Life Insurance
• Paid Time Off
• Family Leave
• Short Term & Long-Term Disability
• Tuition Reimbursement
• Wellness Resources, including discounted membership to Lifetime Fitness
• Generous onsite café
• Paid holidays