Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is reliant upon funding and may be subject to modification or termination based on resource availability.
POSITION SUMMARY:
World Relief seeks a Health Services Specialist to establish and coordinate health care for program participants with refugee backgrounds and assist participants in overcoming barriers to assuming responsibility for their families’ health needs. This position will also assist with general resettlement activities including transportation to appointments, enrollment in benefits, connections to community resources, etc.
This is a limited-term position funded through a grant agreement until 4/30/25 and contingent upon funding extension.
ROLE & RESPONSIBILITIES:
- Establish and maintain relationships with local medical providers willing to provide initial health screenings and establish primary care for newly arrived refugee program participants
- Schedule and coordinate details for medical appointments for newly arrived program participants
- Collect and file after visit summaries for proof of completion of initial health screenings
- Coordinate follow-up appointments and appropriate referrals for newly arrived program participants Implement a transition process for program participants to begin assuming responsibility for the scheduling and coordination of their own appointments
- Develop and provide health education classes or individual educational outreach, including administering pre- and post-assessments to evaluate effectiveness of sessions
- Provide transportation to program participants for medical, benefit enrollment, and other essential appointments
- Conduct program participant home visits to assess well-being and immediate needs
- Assist program participants in troubleshooting health insurance issues by connecting them with State benefit workers, submitting necessary documentation to process their applications, and ensuring insurance is active prior to initial health screening
- Assist in other resettlement activities, as needed, including but not limited to: preparing homes for new arrivals, grocery shopping with program participants, coordinating non-medical appointments, providing cultural orientation
- Maintain confidential documentation, case notes, and client data utilizing appropriate World Relief and grant program databases
- Complete grant program reports documenting participant progress and challenges
- Other duties as assigned
JOB REQUIREMENTS:
PREFERRED QUALIFICATIONS:
- Experience working cross-culturally and have some working knowledge of refugee health-related topics, preferred
- Experience navigating complex healthcare systems and advocating on behalf of vulnerable populations needing access to healthcare, preferred
- Some prior knowledge of Medicaid, BadgerCare, and HMOs, preferred
- Fluent in Arabic, Dari, Kinyarwanda, Spanish, Swahili, or Ukrainian, preferred
World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
