Health Coach Manager

We’re looking for an ambitious registered dietitian (HCPC) or registered nutritionist (AfN) with managerial experience to join one of the most exciting health-tech startups in the UK. If you have strong people management experience, and critical thinking, communication, and time management skills, this is the job for you!

As a a health coach manager, you'll work amongst a fast-paced environment and need to be competent at using technology and happy working at a laptop all day. You will be responsible for managing a number of competing priorities to support us in building a high performing team of remote dietitians and nutritionists who deliver world class health coaching to empower individuals across all programmes at Second Nature.

In order to develop and maintain a thorough understanding of the SN programme and coaching expertise, you'll also manage a small caseload (digital delivery), working directly with members from various programmes.

In this role you'll closely collaborate with our growing team of health coaches, health coach managers and the head of health coaching as well as other teams across the business (i.e. product, engineering, NHS and partnerships) and be an integral part of our forward thinking and dynamic team of professionals. Together, we're committed to advancing the field of nutrition and behaviour change science to eradicate type 2 diabetes and obesity.

At Second Nature, we embrace a hybrid working model to offer flexibility. For those outside London, occasional office visits (at least once per month) are required. London-based team members are in the office 1-2 days per week, with the remainder of the week remote work. This structure allows for both collaboration in person and the convenience of remote work, fostering a balanced and productive work environment.

The Company

Obesity has become a global epidemic; in the UK, we spend £9 billion a year alone on diseases like type 2 diabetes (that’s 10% of the NHS budget). What’s shocking is most of this is preventable – through sustained lifestyle and habit change.

Enter Second Nature.

We’re here to help people take control of their health. By bringing together the latest behavioural science, psychology, technology, and the talents of our incredible team, our mission is to eradicate the global epidemic of chronic lifestyle diseases once and for all.

Our habit-change programme – delivered digitally through mobile and web apps – helps people to transform their lifestyle, lose weight, and ultimately reduce their risk for serious conditions such as type 2 diabetes and heart disease.

About us:

• We've positively changed the lives of over 250,000 people
• We're rated 'Excellent' by over 7k of our members on Trustpilot
• We're growing extremely quickly & are now a profitable business
• We’re one of the few consumer health brands that are commissioned by the NHS and leading health insurer, Vitality Health
• We're a leading B2C provider of GLP-1 medication-assisted weight loss programmes, and 1 of 5 NICE-approved providers to deliver these services within the NHS in the future
• Our team members stay with us for an average of 4.3 years

You can find out more about working with us here and here: https://www.secondnature.io/our-story

Requirements

A health and wellbeing geek that is excited by working with startups and the potential for technology to change the world. Highly organised with a strong operational mindset, and not afraid to roll up their sleeves and get stuff done.

• A current HCPC registered dietitian or AfN registered nutritionist
• At least 3 years of direct people management experience
• Task orientated and an ability to work to manage team performance and optimise service delivery using internal quality monitoring measures
• Strong written and verbal communication skills, and have a strong passion for supporting and communicating with other health professionals
• Clinical experience working with people living with obesity and type 2 diabetes
• A confident decision-maker capable of advocating for clinically appropriate decisions
• Ability to think strategically to support continuous improvement within health coaching, and the wider business
• Excellent organisational skills and time management skills; ability to thrive in a fast-paced environment
• A positive attitude and keen to get stuck in and contribute to activities and projects to support brand awareness and growth of the business
• A suitable level of tech competence and comfortable working both autonomously and as a part of a team, in front of a laptop all day
• Available to work 5 days per week (Monday to Friday), 40 hours per week

Nice to have:

• Professional experience working within a start up environment or similar
• Clinical experience supporting patients on weight loss medications and habit change programmes
• Professional experience in using behavioural change techniques (NLP and CBT models) to support improvement in health and wellbeing
• Previous experience working with people living with type 2 diabetes

Benefits

• An exciting job at a health-tech startup. You’ll be able to see first-hand the impact that we have on improving thousands of people’s lives and tackling the type 2 diabetes and obesity epidemic on a daily basis
• You’ll get to work with amazing, friendly and smart colleagues all incredibly passionate about solving the type 2 diabetes epidemic
• Flexible working hours and autonomy over your workload to support your own wellbeing
• Hybrid working policy (1-2 days in the office)
• CPD budget of £200/year
• Quarterly company meet ups/socials in London

To apply

Please complete the application form, and attach your CV.

If we don't have a chance to get back to you, we're not intentionally being rude, but please assume it's a no for now!