Head of Technology Business Operations Excellence - Hybrid

Join a high-impact team that’s shaping the future of our Technology function. This role is key to realizing our Technology Strategy, enabling efficiency, clarity, and operational excellence across our teams. As Head of Technology Business Operations Excellence, you’ll work closely with the Director of Technology Strategy & Operations and lead initiatives that help our Technology team deliver even greater value to candidates and hirers.

About the Team

This role is part of the Technology Strategy & Operations team, responsible for crafting a high-performance environment across our Technology function. You’ll lead three specialist areas—Vendor Management, Community Engagement, and Technology Reporting—working alongside ~10 dedicated team members to bring our Technology Strategy to life.

What you'll be doing:

• Vendor Management: Provide support to the Head of Vendor Management, ensuring effective techniques and a close alignment with Strategic Sourcing.
• Community Engagement: Lead a team to cultivate engagement, build a positive culture, and enhance our brand through impactful external events, especially within the KL talent market.
• Business Excellence: Develop and implement a roadmap for operational excellence that drives productivity gains, cost savings, and improved risk management across Technology.
• Change & Progress Management: Maintain oversight of all business excellence initiatives, tracking progress, handling blockers, and identifying dependencies.
• Cross-functional Enablement: Work with teams to implement and realize value from business excellence projects, supporting critical initiatives aligned with our FY28 targets.
• Technology Reporting: Coordinate and deliver monthly operational metrics, continuously refining reporting for Technology Leadership (TLT), Executive Leadership (ELT), and other key stakeholders.

What we're looking for:

• Extensive experience (10+ years) in strategy and business operations within a technology organization or top-tier consulting firm.
• Proven leadership: Direct line management of teams (5+ people) and experience driving large, complex initiatives.
• Operational excellence: Strong analytical skills and a hands-on approach to implementing and driving measurable outcomes.
• Executive-level communication: Ability to engage effectively with senior leaders and influence decision-making.
• Vendor Management & Community Engagement expertise: Skilled in leading vendor relationships and encouraging a positive team culture.
• Commitment to results: A proactive, get-it-done attitude that drives continual improvement.

At SEEK we offer:

• Support of flexible working, including a mix of office and work from home days depending on your role.
• Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days, as well as the opportunity to purchase additional leave
• SEEK is committed to operating sustainably, certified carbon neutral for its business operations (through Climate Active), purchasing renewable energy for our office and working-from-home emissions and a target for net zero by 2030.
• The opportunity to work from anywhere for up to 4 weeks per financial year
• Tailored career development planning (including Education Assistance Program)
• Free income protection insurance

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. We encourage applications from individuals with a diverse group of backgrounds and life experiences, particularly in relation to gender, sexual identity, culture, faith, disability, and life stages. If you have the skills, curiosity and an adaptable attitude but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those candidates with the eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.