Big delivery companies have had it their way for too long. In a world where you can order food from any restaurant and get it delivered in minutes, ecommerce is being left behind. The legacy companies chuck parcels over your fence, make you wait in all day, or give you tracking that feels like it was built in the 90s (probably because it was). It’s a terrible experience for consumers and merchants alike.
We’re on a mission to change that. We’re rebuilding deliveries from the ground up, using our own tech and electric vehicles to fundamentally change the way things work. We’re building the best deliveries on earth 🌎
We’re backed by incredible investors like Creandum and General Catalyst, have an exceptionally high Trustpilot score and landed a spot in the Startups 100 list (again!).
Sales at Packfleet is all about spreading the word to ecommerce merchants across the UK, big and small. We focus mainly on outbound sales to larger retailers who need their deliveries to be levelled up, as well as some work with inbound merchants who are referred by existing customers.
We’re searching for a Head of Sales with big ambitions to take our early team of 2-3 salespeople and build an impactful, effective and fun sales machine that takes the Packfleet message across London, the UK and then the world!
What you’ll be doing day to day:
- Setting the direction and vision for Sales at Packfleet, both internally for the team and externally with customers
- Managing and coaching our Sales team of 2-3, ensuring they’re set up for success and performing at the highest levels, then hiring, building and growing the team
- Working closely with our founders and leadership team to ensure Sales is pulling the company forward in the right direction
- Taking an analytical, data based approach to the sales process and funnel
- Managing and setting sales targets and processes to find the perfect balance of growth and profitability
- Setting our commercial strategy on the types of customers we work with and developing new revenue opportunities
- Cultivating strong relationships with key clients and stakeholders to drive business growth.
- Collaborate cross-functionally with operations, product, and finance teams to align sales efforts with overall business objectives.
This is a general guide, but we’re a startup so you could get involved in all kinds of projects 💥
🏡 Logistics (pun intended 🫢)
This is a hybrid role. Our office/depot is based in Bermondsey, London where we aim to spend at least 2 days/week together. Being in the office/warehouse is great for keeping us close to the day to day physical operations, so we get to see on a granular level how Packfleet operates.
💌 How to apply
You can apply here in just a few minutes, and if you have any questions or queries you’re welcome also to drop an email to [email protected] as well. We are able to sponsor visas for this role.
💛 Our commitment to diversity
We care deeply about creating a diverse team so we particularly encourage applications from people from different underrepresented demographics and encourage you, regardless of your background and past experience, to apply if the role excites you.
If we want to solve problems for people across the UK (and one day around the world), our team has to represent those we’re solving them for. So we need to attract the best talent and create an environment that supports and includes them.
Requirements
You should apply if:
- You’re excited about what we’re doing! We’re a technology company working in a very traditional industry and that gives us a huge opportunity to build something truly different.
- You’re comfortable getting hands-on in an early stage startup environment. We’re still a small team and so you’ll be involved in everything.
- You build your thinking up from first principles, rather than just taking what you’ve seen elsewhere.
- You have an analytical and data-driven approach to sales and don’t need to rely on a sales ops team to guide your decision making.
- You have 5+ years of experience in sales/commercial/revenue in a high growth startup environment where you’ve proven your potential.
- You’re able to handle uncertainty - we’re a startup and things change fast, so you should be comfortable that what works today might not work the next.
- You’re great at thinking commercially, optimising for the business and not just sales targets.
- You have excellent communication, negotiation and interpersonal skills.
We’re open to a broader Head of Commercial/CCO, candidates as part of this search, but will still expect you to be able to dive into the detail at any point!
Benefits
What you’ll get:
- A competitive internally-transparent salary and stock options in Packfleet, with the choice to trade-off salary for additional stock options on signing. The range for this role, based on level/seniority and salary trade-off, is £90,000 - £110,000 plus a performance bonus, alongside meaningful equity.
- Experience at an early stage startup, with a team that’s taken companies from zero-to-one before.
- A close knit working environment where everybody is working in the same direction, with regular monthly socials.
- A company & culture that cares about the people within it, with benefits like health insurance, mental health days-off, a learning budget, internally-transparent salaries and 35 days holiday (inc. bank holidays) with top-ups & unpaid holiday if you need more.
- Our Recharge Day on the last Friday of every month: a paid day off, to spend doing something you enjoy with others in the team, rest and recuperate, or a bit of both.
- A budget to spend at our merchants every month, as well as free deliveries through Packfleet, so you can support independent businesses and also get the Packfleet experience first hand.
- The equipment you need to work to your best.
