As the Head of Revenue Operations, you will play a pivotal role in leading and mentoring a team of 12 Revenue Operations professionals.Establish a best practice framework adapting to the different current needs, to future growth, encouraging best practice and collaborative working collaboration, develop strategies to maximize revenue across all channels, and implement scalable processes to drive productivity in our customer-facing units, reporting directly to the CEO, and functionally into our Global VP of Revenue Operations.
How will you impact our mission:
Be a trusted advisor to the Marketing/Sales/CS and country leadership team - drive strategic decision-making and act as their main point of contact for business needs, insights and guidance.
Develop and implement strategies to optimize revenue generation across all channels, including sales, marketing, and customer success operations.
Design and implement scalable processes and systems to streamline operations and enhance productivity of our customer facing units.
Work closely with finance and executive teams to forecast revenue, analyze sales pipeline, and drive strategic decision-making.
Implement and manage sales and marketing technology stack, including salesforce/hubspot.
Stay current on industry trends and best practices in revenue operations and provide recommendations for continuous improvement.
Tool Ownership: Ownership of implementation, ensuring its adherence and success in driving business outcomes, taking global guidelines and adapting to country's nuances, enablement and first-line support.
What will help you thrive?
5+ years of working experience in revenue operations, sales operations, ideally at SMB SaaS companies
Excellent leadership and team management skills, with a track record of building and developing high-performing teams for at least 2 years.
Strong analytical skills with the ability to interpret data and make data-driven decisions.
Strategic mindset with the ability to think critically and develop innovative solutions to complex challenges by making data-driven decisions
Deep understanding of sales and marketing processes, including lead generation, pipeline management, and sales forecasting.
Experience with CRM and marketing automation platforms, such as Salesforce and HubSpot
Ability to communicate effectively with cross-functional teams and senior leadership.
Passion for driving business growth and delivering exceptional results in a fast-paced, dynamic environment.
Excellent level of Spanish and English to be able to communicate fluently with the team and in collaboration with global teams.
Additional Information
We help more than 10,000 doctors and clinics focus on treating patients and delivering an exceptional patient experience. We also manage a marketplace that enables 214,000 patients per month to easily find the right doctor and make an appointment. Our mission is to 'make healthcare more human'. To learn more about our culture and work environment, we invite you to read our real reviews on Glassdoor.
We promote and embrace equal opportunities in our recruitment process and every day at work. If you apply for a job with us, you will be treated equally regardless of your age, disability, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human diversity. If you need any additional assistance with your selection process, we encourage you to let us know. Behind the words you are reading is a person (hello!) who has already helped a candidate by adapting interviews, and now we are lucky enough to have that person with us. So even if you have never asked before, let this be a sign that you can now. We can only be truly equal if we adapt to each other. We believe that all people, in all their beautiful diversity, should have equal rights, dignity and respect. Period. Mariusz Gralewski, CEO
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