About Zeller
At Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up taking on the ambitious goal of reimagining business banking and payments.
We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow, help them get paid faster, and give them a better understanding of their finances. So we’re hard at work building the tools to make it happen.
Zeller is growing fast, backed by leading VCs, and brings together a global team of passionate payment and tech industry professionals. With an exciting roadmap of innovative new products under development, we are building a high performing team to take on the outdated banking solutions. If you are passionate about innovation, thrive in fast-paced environments, embrace a challenge, hate bureaucracy, and can’t think of anything more exciting than disrupting the status-quo, then read on to learn more.
Job Description
As our Head of Product, you'll play a pivotal role in driving our product strategy and execution as we scale. You'll be responsible for delivering big projects, reviewing product performance, and spearheading growth initiatives. Being part of a fast-growing, product-led business with a track record of deploying many innovative new solutions, you’ll juggle strategic and hands-on tasks. Your deep understanding of customer needs will be crucial in shaping our product roadmap and ensuring we stay ahead of the curve.
Not limited to a single product area or type, this versatile role will work closely with all aspects of the business to create innovative products across hardware, software, packaging, customer experience and web.
Key responsibilities:
- Develop and execute strategies to grow our product suite and expand market share
- Lead and mentor a high-performing product team, that is motivated, agile and outcome focused
- Oversee the delivery of major product initiatives from conception to launch
- Analyse product performance metrics and user feedback to drive continuous improvement
- Collaborate closely with cross-functional teams including engineering, design, marketing, and customer support
- Translate complex customer needs into simple, elegant product solutions
- Balance short-term wins with long-term strategic thinking in product development
- Implement data-driven decision-making processes for product prioritisation
- Stay abreast of industry trends and competitor movements to inform product strategy
Qualifications and Experience:
- 7+ years of product management experience, with at least 3 years in a leadership role.
- Proven track record of successfully delivering complex products in a high-growth, innovative environment.
- Strong experience in technical delivery and working with engineering teams to deploy innovative solutions.
- Demonstrated experience working at a scale-up, juggling both hands-on and strategic responsibilities.
- Strong analytical skills with the ability to iterate a product over time via data analysis and user feedback
- Ability to clearly design each product’s roadmap and articulate via collaboration and documentation how and when products and features evolve to ensure a consistent release schedule over time
- Excellent communication and stakeholder management skills
- Experience in financial services or fintech is highly desirable
- Bachelor's degree in a relevant field or equivalent practical experience
Attributes:
- Loves challenging the status-quo
- Holds the concept of product ‘simplicity’ in the highest regard
- Thrives in a fast-paced, dynamic environment
- Ability to focus on long term thinking through each product’s lifecycle
- Be a present and considered people leader who inspires and motivates teams
- Be able to continually balance speed, perfection, functionality, cost and design
- Strategic thinker with the ability to execute tactically
- Track record of tackling difficult product challenges to find solutions where no precedent exists
- Willingness to oscillate between and balance; ‘leadership’ with ‘getting your hands dirty’
How we work
Our team thrives on the energy of being together. While technology connects us virtually, we love the in-person collaboration and spend majority of our work week at our spacious (and fully stocked with snacks) Melbourne CBD office.
Like the rest of the team, you’ll benefit from
A competitive salary package, including equity from an early stage;
A balanced, progressive, and supportive work environment;
Excellent parental leave and other leave entitlements;
A fantastic office environment;
Endless learning and development opportunities;
Plenty of fun and social opportunities - we love to come together as a team;
An ability to influence and shape the future of Zeller as our company scales both domestically and globally;
Being part of one of Australia’s most exciting scale-ups.
At Zeller, we are looking for passionate people with drive and integrity. You are encouraged to apply even if your experience doesn’t exactly match this job description.
