Head of PreCheck

The Head of PreCheck will serve as the day-to-day business leader of our new TSA PreCheck Enrollment provided by CLEAR offering. Coordinating cross-functional support from marketing, operations, tech and compliance – this leader will own the core KPIs related to market penetration and enrollment performance. Strong business leadership, a diverse commercial and marketing skillset and experience driving a P&L in a hybrid digital / physical environment will be key factors to success.

What you'll do:

• Deliver revenue and key KPIs, including market penetration, customer satisfaction, partner satisfaction and upsell conversion
• Expand and develop the business in existing and new sites, optimizing for revenue and enrollment performance
• Develop deep understanding of competitive landscape and position CLEAR to succeed
• Partner with key internal stakeholders to deliver outcomes in training, sales, marketing, product development and compliance
• Establish deep relationships with external stakeholders, regularly aligning with program management stakeholders within the government to advance program priorities
• Serve as senior day-to-day contact for third-party enrollment partners, driving performance through non-owned channels

How you'll measure success:

• Enrollment revenue & margin delivery
• Acquisition cost for new customers
• CLEAR upsell performance
• Customer satisfaction

What you're great at:

• Obsession with leveraging data to deliver world-class customer experiences
• Experience building high-performance strong sales and service cultures at the programmatic and tactical level, across large workforces
• Ability to balance competing priorities and exercise rapid business judgment in making effective real time decisions
• Strong personal credibility to build trusted relationships with senior business leaders and frontline staff alike
• Expertise in building relationships with third-party partners and driving performance with partners

How You'll be Rewarded:

At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. 

The base salary range for this role is $180,000 - 220,000, depending on levels of skills and experience.

The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units

About CLEAR

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 13+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.

#LI-Hybrid