City Innovate is hiring a

Head of People Ops

San Francisco, United States

As the Head of People Ops at City Innovate, your primary focus will be to cultivate a vibrant company culture and oversee performance management. This role involves developing and implementing strategies that promote a positive work environment, foster employee engagement, and drive high performance. The ideal candidate will be passionate about creating a workplace culture that aligns with our company values and supports our business objectives.  This is a hybrid role so candidates must reside in the San Francisco Bay Area and be willing to come to the office 50% of the time.

Key Responsibilities:

  • HR Operations:
    • Lead HR processes such as recruitment, onboarding, and benefits administration, ensuring they align with culture and performance goals
    • Provide oversight of HR policies and regulations, and ensure compliance in all activities
  • Culture Development:
    • Design and implement initiatives that reinforce the company's core values and promote a positive organizational culture
    • Develop and implement onboarding programs to ensure new employees can quickly get up to speed on company culture, strategy, and how they will succeed in their role
    • Collaborate with various departments to ensure that culture-building activities are integrated into daily operations
    • Develop and implement strategies to increase employee engagement, morale, and satisfaction
  • Performance Management:
    • Lead the performance management process, including the development of performance metrics and evaluation methods
    • Provide training and support to managers and employees on performance management tools and best practices
    • Analyze performance data to identify trends and recommend improvements
  • Employee Relations:
    • Serve as a point of contact for employee issues and concerns, fostering a supportive and open work environment
    • Coordinate with leadership to resolve workplace conflicts and improve team dynamics
  • Training and Development:
    • Identify training needs related to culture and performance, and develop programs to address these needs
    • Organize and facilitate workshops and seminars on topics such as leadership, teamwork, and company values

Requirements

  • Candidates must be located in the San Francisco Bay Area.
  • Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or a related field
  • A minimum of 3 years of experience directly in a people and culture role
  • Strong understanding of HR practices and employee relations
  • Excellent interpersonal and communication skills
  • Ability to develop and implement creative solutions to enhance workplace culture and performance
  • Proficient in HRIS systems: Lattice, Gusto, Workable & Asana

Benefits

  • Salary Range: $130,0000 - 155,0000
  • Medical, Dental, and Vision insurance paid for by City Innovate
  • Retirement Plan
  • Flexible PTO
  • Home office stipend

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