Sprig is hiring a

Head of Operations & Finance

San Francisco, United States

About Sprig

Sprig is empowering the fastest-growing and largest companies to build digital products for people, not just data points. Our platform enables product teams to ask any question about their product, observe user interactions, and receive actionable product recommendations to drive success. Today, we’re proud to partner with industry leaders like Notion, Figma, Ramp, Robinhood, Coinbase, and TripAdvisor, helping them build world-class products.

As we continue our journey towards $100M in revenue and beyond, Sprig’s vision is to shape the future of autonomous product development, where products evolve and self-iterate in real-time. By automatically analyzing user experiences as they happen, Sprig AI will synthesize data and identify product improvements instantly, ensuring nearly flawless user experiences and driving the next wave of innovation in product management. 

As part of a new AI agent ecosystem, Sprig will collaborate with generative design and coding platforms to create a future where product teams will guide AI platforms in continuously adapting and improving products.

If you’re passionate about redefining how products are built and want to be part of a team that’s leading the future of autonomous product development, we’d love to have you join us. Learn more about our mission, values, and how you can be part of this exciting journey here.

About the Role

We’re seeking a Head of Operations & Finance to partner with our CEO and leadership team to efficiently scale the organization, and manage our Finance, People, and Recruiting teams. Reporting directly to our CEO, you will play a critical role in driving operational excellence and supporting our ambitious goal of becoming the #1 product experience insights platform. Your leadership will be essential in business planning, forecasting, go-to-market strategies, and scaling the organization thoughtfully.

We’re looking for a leader who has experience scaling growth-stage startups, specifically partnering with go-to-market leaders to scale their functions. You will collaborate closely with our leadership team to ensure that our operations are aligned with our strategic objectives and consistently drive the company forward. 

This role is based out of our San Francisco office 3-4 days per week. 

Your Impact

  • Growth and Scalability: Identify opportunities for growth and scalability within various functions and develop strategies to support our business growth. Ensure our operational infrastructure can support rapid growth and evolving business needs. 
  • Financial Management: Mange the company’s financial planning, budgeting, and forecasting. Work with the Finance team to ensure accurate financial reporting and analysis to support decision-making and maintain financial health. 
  • Talent and Culture: Oversee the Recruiting and People functions to ensure we attract, retain, and develop top talent. Foster a positive, inclusive, and high-performance company culture that results in employee engagement and retention.
  • Operational Excellence: Oversee the day-to-day operations of the company to ensure all departments are working efficiently and effectively. Optimize operational processes to enhance productivity, reduce costs, and improve overall performance.
  • Leadership and Strategy: Collaborate with leadership to align operational initiatives with overall business objectives and improve cross-functional alignment and collaboration.

Your Strengths

  • 10+ years of relevant experience in business operations or finance, preferably within a high-growth B2B SaaS company.
  • 2-4 years of experience as a people manager.
  • Entrepreneurial spirit with a strong desire to learn and grow, preferably with experience in a growth-stage startup (Series B to Series F).
  • Ability to align teams on identified metrics.
  • Strong work ethic and competitive mindset - You’ll work hard and motivate your team to do the same, bringing out their full potential.
  • Adaptability - You understand that change is constant and you embrace it, you move quickly, and you encourage continued improvement.

Benefits & Perks

  • Competitive Salary
  • Competitive Employee Equity
  • 401K Program
  • Medical, Dental, and Vision Benefits
  • FSA/HSA Benefit
  • $175/month Commuter Benefit
  • Additional Wellbeing Benefits
  • Flexible Paid Time Off
  • Paid Parental Leave
  • Professional Development Stipend
  • Hybrid Office Policy
  • Lunch available 5x a week in SF and NYC
  • Dinner available 4x a week in SF
  • Company Sponsored Social Events

At Sprig, we pride ourselves on being a people-first company, where your contributions truly matter and are valued. We were recently awarded by Fortune as top 50 best places to work in the US, and top 50 Places to Work in the Bay Area by Built In. Come join our mission of building products users love and have a real impact on Sprig’s future.

Our Commitment to Diversity and Inclusion

We prioritize diversity within our team and value different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply.

Employee Pay Disclosure

The base salary range for this full-time position is $240,000 - $265,000 + Equity + Benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all locations (San Francisco, CA; New York, NY). Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in postings reflect the base salary only, and do not include equity or benefits.

***Please beware of scammers who are posing as Sprig and Sprig team members. Our recruiters use @sprig.com email addresses exclusively. We do not conduct interviews via text or instant message, and we do not ask candidates to purchase equipment through us or solicit money from you. If you have been contacted by someone claiming to be from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here.***

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