carsales is hiring a

Head of Operations

Melbourne, Australia
Full-Time

The Group Operations Manager will play a crucial role in overseeing our retail, online and wholesale operations, ensuring operational efficiency, profitability, and high standards of customer service. This individual will lead our operations team, streamline processes, manage inventory, and drive strategic initiatives to enhance business performance and growth.

What’ll you’ll be doing

  • Oversee daily operations across all retail and wholesale channels, ensuring seamless and efficient operation.
  • Develop and implement operational strategies, processes, and policies to improve efficiency, productivity, and profitability.
  • Lead, manage, and develop the operations team to achieve business goals and maintain high levels of performance and customer service.
  • Manage relationships with suppliers, partners, and stakeholders to ensure a steady supply of products and services.
  • Oversee inventory management, ensuring optimal stock levels, accurate forecasting, and efficient logistics and distribution.
  • Implement quality control measures to maintain high standards of product and service delivery.
  • Collaborate with the sales and marketing teams to align operations with customer demand and promotional activities.
  • Drive continuous improvement initiatives, leveraging technology and innovation to enhance operational capabilities and customer experience.
  • Prepare and manage the operations budget, ensuring cost-effective resource allocation and financial performance.
  • Troubleshoot technical issues, and work with key stakeholders to design and implement solutions to mitigate risk and resolve business and process challenges
  • Relevant qualifications in business administration, Operations Management, or related field.
  • Expertise in operations management within the retail or wholesale industry, with strong experience in a leadership role.
  • Proven track record of improving operational efficiency, profitability, and team leadership.
  • Proficient in operations software and systems, with a keen eye for leveraging technology in business operations.
  • Ability to work in a fast-paced environment and adapt to changing business needs.

A few other things we want to let you know about...

carsales is an equal opportunity employer and we pride prides ourselves on fostering a diverse and inclusive workplace. We encourage everyone of all ages, genders and backgrounds to apply. If you’re a candidate with a disability or you’ll need some adjustments to be at your best, let us know how we can provide you with additional support.

We are a proud Circle Back Initiative Employer which means we are committed to responding to every job applicant.

Successful candidates joining the carsales family are required to undergo a National Police Record check and must have full-time Australian working rights on an ongoing basis. 

So come and join our team - because every role is a big role in our plans to go big

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