Head of Lending

Come Build a Better Financial Future for all Canadians 

At Neo, we’re building a more rewarding financial experience for all Canadians.  

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada. 

• LinkedIn’s Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Canada’s top-rated credit card
• Team of 700+ people
• 1M+ customers in 3 years 
• 11K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.

Ownership: We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The Role

The Head of Lending will be responsible for Neo's unsecured lending strategy and will be responsible for driving receivable growth for the lending business, while staying within the risk tolerances set by the credit risk management team.

What you’ll be doing:

• You’ll develop and lead the Lending P&L for Neo, with a focus on Credit Cards and unsecured lending, supporting the growth of the business and ensuring P&L is integrated with the company strategy
• As the champion for retail credit and mortgage product offerings, you will direct and influence cross-functional teams to implement strategies that support Neo's growth initiatives
• You evolve Neo’s existing product line pricing structures, strategies, and tactics in ways that reflect business growth, customer preferences, and revenue targets
• You develop and own the annual operating plan and will identify and implement actions to close gaps and exceed targets
• You are the subject matter expert for retail credit and mortgage offerings, and you seek out product solutions through collaboration with internal and external stakeholders
• You provide leadership to direct reports through training, continuous learning, performance assessment, coaching and recognition
• You work closely with Credit Risk to deliver a balanced strategy that reflects the growth ambitions of the company

Who we are looking for:

• You have a minimum of 6 years of senior leadership experience at a fast-growing organization
• You have prior P&L ownership of unsecured lending products
• You have extensive experience in retail banking, credit cards, and unsecured loans or lines of credit
• You have entrepreneurial DNA, you’re comfortable building a business from the ground up, and you can make decisions in the face of ambiguity
• You have excellent communication skills, including an ability to develop concise summaries of complex analyses and data appropriate for various levels of consumption
• Strategy/consulting experience is considered a strong asset

Working at Neo

Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We’re making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities. 

The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we’re on a mission that matters — to transform financial services for the better. If that’s what you’re looking for, read on.

We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We’re evolving quickly as an organization, we work together in person, and the pace of progress isn’t for everyone. That’s why we’re looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.

Our team members earn meaningful equity in the company through stock options — so Neo’s growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don’t get hung up on job titles or hierarchy — we’re focused on doing what it takes to accomplish our mission.

Check out these videos from our employees to learn more about Working at Neo.

Apply with Us 

We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.