Head of IT

Responsibilities:

• IT Strategy 
• Identifying and prioritizing technology needs and opportunities by collaborating with different stakeholders and applying industry insights and best practices to drive organizational success 
• Developing a short, mid and long-term IT strategy and roadmap to support business success through building needed capabilities 
• Identifying IT key initiatives and solutions that will enhance business productivity and competitive advantage, pioneering implementation of tools and technologies to enable organization productivity and competitive advantage 
• Identifying IT risks and challenges that need to be addressed in short- and long-term perspective 


• IT governance 
• Implementing IT governance structures to manage and monitor IT investments and initiatives 
• In collaboration with compliance and info-security functions, ensuring IT compliance with legal, regulatory, and security standards 
• Developing and enforcing IT policies, procedures, best practices and standards 


• ​Leadership and team management 
• Recruiting, training, and mentoring IT staff to build a competent and motivated team. 
• Setting expectations, standards, metrics, providing clear goals, performance feedback, and career development opportunities for team members. 
• Coordinating and supervising the day-to-day activities of the IT department. 
• Organize the work of teams, providing all the necessary resources, tools, guidance and leadership, direction, strategic insight and communication 
• Ensure high people engagement 


• ​Budget and cost management 
• Preparing and managing the IT function costs to ensure cost-effective service delivery 
• Evaluating and negotiating with vendors for software, hardware, and services. 


• ​Infrastructure management 
• Overseeing the design, implementation, and maintenance of IT systems and networks. 
• Ensuring the reliability, performance, scalability and security of the IT infrastructure. 
• Planning for and implementing disaster recovery and business continuity strategies. 


• IT services and capabilities 
• Providing IT advisory to internal and external stakeholders, sharing expertise allowing to close major deals in company's customer acquisition and development pursuit 
• Contributing to the development of company products and services from IT standpoint 
• Developing and managing external IT services if this is relevant, working with customer needs, seizing business opportunities, increasing their value, driving business growth 
• Managing internal IT services, including IT helpdesk, ensuring high internal customer service standards 

Requirements:

• 5+ years of progressive experience in IT management on leadership roles. 
• Proven experience in leading and developing cross-functional teams, including activities related to full-cycle people management. 
• Track record of managing relationships with internal stakeholders and external clients, aligning IT services to their needs. 
• Expertise in managing large-scale IT projects of building organization-wide IT capabilities, including planning, execution, and post-implementation reviews. 
• Ability to align IT strategy with organizational goals, drive innovation, and adapt to evolving industry trends. 
• Hands-on experience in managing IT budgets, optimizing costs, and ensuring resource allocation. 
• Deep understanding of IT infrastructure, emerging technologies such as cloud computing, AI, and data analytics, understanding of software development principles and needs. 
• Exceptional written and verbal communication skills for collaborating with stakeholders at all levels. 
• Fluent English