TrustYou is hiring a

Head of Finance

Full-Time
Remote
TrustYou is on a mission to help make guests happy! Listening to client feedback is a key driver for making customers happy while refining products and services. The heart of TrustYou consists of: Customer Experience Platform (CXP), Customer Data Platform (CDP), and chatAI. The robust solution facilitates seamless customer interaction and provides data-driven insights.

TrustYou's Customer Experience Platform (CXP) is an innovative solution that collects actionable insights and helps to make brilliant business decisions. Customer Data Platform (CDP) focuses on data-driven insights to understand your customers and market to them most effectively. chatAI is an intelligent tool that allows you to be where your customers are and respond to inquiries faster than humanly possible.

TrustYou is committed to enabling companies to build trust, make informed decisions, and emerge victorious in their industries. Learn more about TrustYou at www.trustyou.com

We trust you make an impact! 

At TrustYou, we foster a remote and diverse work environment where the power of teamwork drives our collective success. With a beginners mindset, our international team is inspired to explore innovative concepts, embracing the test & learn culture to make a meaningful impact. Join us in our mission to help make guests happy! 

Position:  Head of Finance (Part-time or Full Time)
Location of the role: Germany (Remote)

As the Head of Finance at TrustYou, you will lead a global finance team, focusing on optimizing and strategically developing key financial areas such as accounting, controlling, financial planning, and taxation. Your role is crucial in ensuring our financial strategies are aligned with the company's overarching objectives, particularly across our international branches. This position is central to supporting and fostering the further growth of our business and organization.

In your role, you are empowered to…

  • Lead, mentor, and develop a high-performing finance team across TrustYou's international locations, fostering an environment of professional growth and excellence.
  • Oversee and continuously improve all financial operations, including accounting, controlling, and planning, ensuring they align with the company’s strategic objectives and international best practices.
  • Act as a strategic business partner to the management team, providing insightful financial analysis, operational KPIs and recommendations to drive informed decision-making and support the company's growth and profitability.
  • Align financial management strategies with the company’s global expansion goals, overseeing budgeting, forecasting, and financial planning processes to support business scalability and sustainability.
  • Participate in the global implementation of an Enterprise Resource Planning (ERP) system, ensuring seamless integration across international business units to enhance financial processes, reporting, and operational efficiency.

You are a perfect fit, if you possess the following qualification…

  • Bachelor's or higher degree in accounting, finance, or a related field 
  • 5 to 10 years proven experience in audit, financial management and leadership within the software or technology sector, demonstrating a track record of managing financial operations at a global scale.
  • Proven ability in leading diverse and geographically dispersed teams, with a focus on building a culture of collaboration, innovation, and excellence in the finance department.
  • Strong expertise in financial analysis, strategic financial planning, and the implementation of robust financial systems and controls, ensuring accuracy, efficiency, and compliance.
  • General understanding of international accounting standards, financial legislation, and tax regulations, coupled with the ability to navigate complex financial landscapes in different countries.
  • Exceptional communication and interpersonal skills, with a talent for building strong relationships across all levels of the organization and effectively communicating financial concepts to non-financial stakeholders.

And most importantly, what's in it for you...

  • Working in a global, highly-motivated and collaborative team 
  • Flexible working hours allowing you the freedom to shape your work-life-balance
  • Remote-first environment and budget for home office equipment 
  • On-going career development, training and coaching
  • 6 days/year for learning & development 
  • Experience your favorite travel adventure by using a bonus vacation day
  • Celebrate in style at our team events (in-person and virtually) 
  • Social benefits and perks based on location 

Why TrustYou?
Our values shape our working environment. For more information about Life at TrustYou check out our Career Site or our LinkedIn Life Section.

P.S. TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability.

If you are excited about this opportunity, join us! We look forward to your application and getting to know you.

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