ShopBack is hiring a

Head of Commercial (ShopBack Pay)

Sydney, Australia
Our Journey
ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car, sparking the concept of earning Cashback while shopping online. The ShopBack Group has now grown to become the leading shopping, rewards, and payments platform in Asia-Pacific, with 45 million shoppers across 12 markets and more than half a million transactions powered for 20,000 partners daily. Fresh off its debut in the European market, ShopBack is seeking thrill-seekers to join the journey of building The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.

As the Head of Commercial, you will drive impactful growth with full P&L ownership of ShopBack Pay in Australia. You’ll develop high performing sales and marketing teams, while collaborating with regional stakeholders to deliver on key initiatives. Your leadership will shape our success, foster strategic partnerships, and contribute to ShopBack’s vibrant culture. If you thrive in fast-paced environments and are passionate about innovation, join us in scaling ShopBack Pay in Australia.

Your Adventure Ahead

  • P&L ownership and operating management of ShopBack Pay in Australia
  • Have full ownership of the sales, marketing and operations teams performance and results
  • Work closely with marketing and operations teams to develop campaigns and processes
  • Collaborate with regional stakeholders to share best practices
  • Contribute to the overall success and culture of ShopBack

Essentials to Succeed

  • 8+ years of proven experience in sales leadership, performance management, and exceeding team targets
  • Exceptional past results in online-to-offline sales; experience in the food/retail tech space is a plus
  • Proven experience in building high-performing sales teams, with a fast-moving, continuous development mindset
  • Having a strong network of merchant partners in the food/retail space is highly valued
  • Thrive in a startup environment with ever-evolving systems and products
  • Ownership mindset with an insatiable appetite for winning
  • Self-starter with a "can’t-is-not-an-option" attitude; resilient problem-solver who is not discouraged by failure
  • Ability to multitask under pressure while maintaining high quality in your output

ShopBackers' DNA
Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
Work-From-Anywhere benefit to enable you to thrive personally and professionally.
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