About Lyra Health
Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.
About the Job
We are seeking an experienced, driven, and results-oriented leader to oversee our business
operations in Singapore. As a vital part of the Commercial team, the Head of Business will play a key role in expanding our market presence and driving sustainable growth. This is a high-impact leadership position ideal for a strategic thinker with a passion for operational excellence and business development.
Responsibilities:
- Collaborate with the Regional Manager to create and execute growth strategies.
- Identify and capitalize on opportunities in mature and emerging markets within Singapore.
- Develop action plans to achieve revenue and business development targets.
- Oversee financial management, including cost control, budgeting, and financial reporting in line with policies and compliance standards.
- Manage and negotiate rental leases and contracts to support business operations.
- Liaise with MOM (Ministry of Manpower) for queries related to workforce management.
- Collaborate with finance, operations, and corporate teams to establish smooth financial and administrative processes.
- Oversee business operations, ensuring consistency across processes and identifying cross-territory synergies.
- Manage the admin team, call centre, and 24x7 in-the-moment counsellors to ensure
- operational efficiency.
- Ensure that EAP services are delivered according to established parameters and standards.
- Run month-end payroll processes, including calculating and disbursing compensation for clinicians.
- Make vendor payments and maintain accurate records of all invoices.
- Assess resource requirements and ensure appropriate staffing to meet business objectives.
- Mentor and develop team members, fostering a culture of continuous learning and collaboration.
- Promote a performance-driven culture aligned with company values and encourage teamwork.
- Lead with integrity, demonstrating the company’s values, and promote a ‘one company’ mindset across the team.
Qualifications:
- Strong financial acumen with experience in driving profitability and operational efficiency.
- Proven ability to develop and implement business growth strategies.
- Experience in sales management, with a demonstrated ability to meet and exceed targets
- Excellent communication skills and ability to collaborate with global and cross-functional teams.
- Exceptional negotiation, influencing, and leadership skills.
- Cultural sensitivity with experience working across regional and global markets.
- Ability to work independently, manage virtual teams, and make decisions under pressure.
- Proactive, results-oriented, and adaptable to dynamic business environments.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [email protected]. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
