PhonePe is hiring a

Head - Growth, SME, Payment Gateway

Bengaluru, India

About PhonePe Group: 

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right  environment for you is just one of the things we do. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a  big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

The Head of Growth will lead the strategy planning and execution of PhonePe's category management and growth approach for the payment gateway targeting Small, and Medium Enterprises (SME). This role entails interpreting merchant-level data, behaviors, and feedback to drive product development, growth level strategies, and merchant support enhancements. The position will report to the Head- Payment Gateway (SME), and involves
managing a team to ensure category management and account management of the payment gateway for SMEs, achieving sustainable growth. This role requires a focus on maximizing throughput, margins, and the overall merchant experience
in the assigned business segment.

The ideal candidate should possess vast experience in comprehending the
needs of merchants and the fastpaced and competitive environment. A
commercial mindset and a thorough understanding of marketing and sales
principles are also essential for the role.
Additionally, the individual will need to work collaboratively with senior
management across various functions to ensure efficient and effective execution
of the overall strategy and roadmap.


Key Responsibilities :
- Strategic Planning: Develop and execute a long-term growth strategy for the
payment gateway targeting SMEs
- Develop strong working relationships with key stakeholders like Business
Finance, Sales, GTM, Product and Engineering.
- P&L owner for the group of categories managed as defined
- Team Management: manage a team of Category Owners and
operation/account managers
- Category Analytics: proficient in analytics to identify growth areas and execute

Requirements:
● MBA from Tier 1 campus with 6-10 years of work experience

● Commercial Acumen: Strong commercial mindset with a deep understanding of marketing and sales principles and drive for result, able to demonstrate/quantify success related to established targets and metrics
● Problem-solving abilities with strong bias for impact and Collaboration - ability to work collaboratively with senior management across various functions to ensure effective execution of the overall strategy and roadmap.
● Analytical skills & able to handle large volumes of data with highest accuracy
levels
● Decision-making process & provide insights into the business
● Flexible to adopt changes as per business requirement
● Self-motivated and self-starter.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

  • Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
  • Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
  • Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
  • Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
  • Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
  • Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

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