About QuintoAndar:
QuintoAndar was born to do something very rewarding: open doors. We opened doors for technology to be part of living. And, through it, we simplify and reduce the bureaucracy of the experience of those looking for a new home. Thus, we became the most valuable proptech in Latin America, leading the real estate market in around six countries and more than 75 cities around the globe.
The first steps in the international market have been taken since we acquired Grupo Navent, which is ranked number 1 in Mexico (Inmuebles24), Argentina (Zonaprop), Peru (Adondevivir & Urbania) and Ecuador (Plusvalia) - among others. And most recently, we launched Benvi, our international brand in Mexico, which comes with our residential rental product and service.
We offer an end-to-end ecosystem to make life easier for those looking to rent or buy a home, sell a property and unlock a transaction. Think of zero paper or bureaucracy: everything happens on a single platform, with transparency and speed alongside incredible human support.
We are currently valued at over $5.1 billion (August 2021) and continue to grow 4x year over year, breaking records.
To make all this happen, we have more than 4,000 talented people, working with cutting-edge technology and best design practices to ensure a seamless experience throughout the sales and rental process, combined with smart financial products. Here you will work with the best professionals in the market, in an environment that breathes innovation, collaboration and high performance.
To learn more about our history, visit https://quintoandar.group/en/.
About Grupo QuintoAndar:
We are Grupo QuintoAndar, the largest real estate ecosystem in Latin America. Guided by a shared purpose of helping people love where they live, we have a diverse portfolio of brands and solutions that cover all stages of the journey of living. We develop technologies and innovations that transform and leverage the whole living experience.
About working at QuintoAndar:
Language
This job description is written in English because for that position you will need it for communications with coworkers and suppliers who are from worldwide, for tools and internal materials as well. // A descrição desta vaga está escrita em Inglês porque para esta posição é necessário para a comunicação com colegas e fornecedores, que são de diferentes países, além do uso de ferramentas e materiais internos.
Stages of the Selection Process
Our selection process currently lasts an average of 30-40 days, from application to completion of the assessment. Going through:
About the Area:
The ITOps department is responsible for meeting the infrastructure needs of the entire QuintoAndar Group, supporting over 3,000 employees across more than 6 countries in Latin America and in our Product & Technology office in Lisbon, Portugal.
Requirements
Our Infrastructure Analyst opportunities are divided among the following teams:
IT Asset Management: In this team, you will be part of the management and logistics processes for high-cost corporate assets (hardware and software). You will handle relationships with logistics partners (for sending and collecting equipment and peripherals during the onboarding and offboarding of our employees) and manage inventory and the quality of area processes.
What we expect from you:
- Education: All knowledge is valuable! We will consider technical courses or higher education in the technology field.
- Knowledge:In creating and improving operational flows and in data handling (preferably with advanced spreadsheets and dashboards).
- Openness to work with different teams and people: Our technology teams are organized in an agile model, and our squads are multidisciplinary. Besides the Product & Technology team, you will have the opportunity to work with professionals from our operations and corporate areas.
- Being free from any prejudice: Diversity and Inclusion are non-negotiable policies and are part of what we consider doing the right thing. Here, you will have the opportunity to work with people from various areas, backgrounds, histories, and contexts.
Help Desk Support - N1: This team is responsible for providing remote and in-person support to our employees. Whether dealing with IT incidents and solutions or during our Events & Lives (which take place in remote, hybrid, and in-person formats), in this team you will handle the logistics of equipment (mobile devices, tables, speakers, microphones, cables, and other tools used in video conferences). Additionally, you will support user support routines (level 1) in Google WorkSpace environment and using tools such as ServiceNow and Jira.
What we expect from you:
- Education: All knowledge is valuable! We will consider technical courses or higher education in the technology field.
- Knowledge: You will stand out if you are familiar with level 1 technical support (Windows and MacOS), IT operations involving corporate events (such as video conferences, live streams, presentations, etc.). Experience supporting a Google Worspace environment and knowledge of tools such as Jira, ServiceNow, Maximo, ITSM or Zendesk are welcome.
- Openness to work with different teams and people: Our technology teams are organized in an agile model, and our squads are multidisciplinary. Besides the Product & Technology team, you will have the opportunity to work with professionals from our operations and corporate areas.
- Being free from any prejudice: Diversity and Inclusion are non-negotiable policies and are part of what we consider doing the right thing. Here, you will have the opportunity to work with people from various areas, backgrounds, histories, and contexts.
Important:
Benefits
Diversity & Inclusion at QuintoAndar
At QuintoAndar, we believe diversity of perspectives and experiences guarantee a differentiated work environment, based on respect and valuing differences. Feel free to declare the information on the registration form. If you are not comfortable answering them, just choose the option "I prefer not to respond". This information helps us create an increasingly inclusive environment and it is used only for this purpose, it is confidential, and it will not impact your performance throughout the hiring process
Privacy and Data Protection
In order to apply for one of our jobs roles, we will need to collect some of your personal data necessary for us to review your application and to contact you. We believe that the diversity of perspectives and experiences guarantees a differentiated work environment, based on respect and appreciation of differences. For this reason, we have several affirmative jobs, and information regarding your gender, ethnicity/race, and disability may be collected in the process.
All data processed is confidential and will be stored in a secure place for the time necessary to fulfill its purposes, with appropriate technical and administrative measures being adopted to protect your information.
If you have any questions, please contact us via the following page.
