Growth Marketing Senior Manager

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

As a Senior Manager on the Growth Marketing team, you will be responsible for developing and implementing marketing strategies to engage users in large enterprise accounts during onboarding and help accelerate their time to value with MongoDB Atlas. In this role, you have expertise in dynamic, personalized messaging in the product and touch-points involving mediums such as email, in-product banners/tooltips, SMS, and push notifications. You are obsessed with customer success and advocate for them as much as you work to accelerate their journey on the MongoDB developer data platform.

You have a solid, cross-functional knowledge of the customer journey, including acquisition, onboarding, adoption, engagement, and monetization strategies and tactics. You also have experience in marketing to developers to drive early-stage planning through to cross-functional execution. You possess strong communication and collaboration skills.

This is a highly visible role that requires a change agent with natural leadership skills and the ability to work across multiple teams with members at different levels. You are adept at thinking strategically and tactically to get things done by collaborating with cross-functional teams, including Product Marketing, Product Management, Data Analytics, and Customer Success. 

We are looking for an individual who is a problem solver, detail-oriented, collaborative, creative, data-driven, strategic, organized, and a trusted partner. This role can be based in NYC or remote US.

In particular, you will:

• Partner with other growth marketers, Analytics, Marketing Operations, Growth Product, Customer Success, and Product Marketing to accelerate time to value for MongoDB Atlas users in large accounts through the creation of personalized digital experiences
• Compile content around large customer’s internal documentation, materials, and identify relevant MongoDB best practices in that account
• Collaborate closely with the Product team to optimize user onboarding, setup, new user addition flows, and continuously optimize programs and channels through new surface areas, experiments and A/B tests
• Perform strategic product, market, and customer analyses to uncover high-potential user segments and better understand their needs, identify new growth drivers or opportunities for improvement, and uncover and leverage new emerging channels to better personalize and accelerate new users added and decrease their time to value
• Deeply assess the user and customer journey to identify, champion, and drive the cross-functional execution and elevation of capabilities that will yield greater leverage and scale in the business
• Monitor, analyze, and report KPIs to ensure marketing initiatives reach revenue objectives

We’re looking for someone with…

• 5+ years of B2D or B2B experience in growth marketing, growth product, and/or lifecycle marketing, ideally in SaaS/Self-Serve. Product-led growth and 2+ years of experience in marketing to a technical audience desired
• Drive to provide the best possible experience to our users
• Deep understanding of software development processes and methodologies
• Understanding of how to drive customer engagement and product usage through value-based marketing
• Understanding of and appreciation for the big picture (market, customers, company) but also the details to successfully scale programs
• Passion to objectively measure your efforts and only make decisions based on data
• A positive, collaborative mindset - you love working with others and incorporating relevant feedback
• An owner mentality - you take complete ownership of your work and champion efforts to get things to completion
• Flexibility and adaptability - you enjoy working in ambiguity. You are calm and effective under pressure and able to pivot quickly. You excel at task prioritization and proper evaluation of situational urgency
• Focus and drive - you know what matters and apply yourself with gusto, continuously exploring how much faster you can learn and execute

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.