GroupM is the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. As a Client Growth Manager, you will manage business development and client relations in Malaysia, representing GroupM Nexus Media solution and selling to agencies as well as directly to end clients.
At GroupM Malaysia, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.
Reporting of the Role:
This role reports to GroupM Nexus Media Solution Lead
3 best things about the job:
- Be part of GroupM Nexus Media Solutions, one of global leaders in programmatic media and audience group of companies and the fastest growers in digital advertising within GroupM.
- Develop long term relationships with all designated media buying agencies & clients directly.
- Collaborate with and learn from the expertise group of quick-witted, humorous, and extremely dedicated coworkers, clients and technology partners who are all passionate about digital media, programmatic and adtech.
Measures of success
In 3 months:
- Educate yourself fully on programmatic media with audience data, technologies, trends, benchmarks and other useful knowledge on the programmatic landscape so you are equipped to act as GroupM Nexus Media Solutions ‘s point of contract for the GroupM agencies.
- Reach out to and established connections with all agency contracts active in branding and performance advertising.
- Take full control of the end-to-end process for existing digital media opportunities, briefs, proposals, campaigns and reports.
In 6 months:
- Proactively build, qualify, and manage a pipeline of business opportunities.
- Use consultative sales skillset & process to identify business needs we can address within the clients.
- Respond to and follow up on brief received both internally as externally with partners and orchestrate the inputs from the strategy, creative and technical teams to develop innovative solutions for clients.
In 12 months:
- Assist the agencies as needed to develop their own programmatic media branding and performance advertising plans.
- Define a phased development plan for growth/success with respect to our biggest clients.
- Ensure a high level of service has taken place from the Vietnam office to our clients, which can be justified via campaign metrics etc.
Beyond 12 months, you would be able:
- To demonstrate GroupM Nexus Media Solution offer are the best-in-class programmatic branding and performance solution for our agencies and clients. This would be resulting in a marked increase in the percentage of programmatic spending within overall digital billings, and you would have a clear roadmap to increase this billing substantially again over the following 12 months.
What your day job looks like:
- Develop business opportunities, maintain a pipeline of prospects and close the deals.
- Develop and execute against agency & client business plans.
- Evangelize Nexus Media Solution and values and act as a programmatic media planning expert.
- Supervise the sales administration process to ensure adherence to best practice and see that all service levels are exceeded.
- Ensure your client base have updated information including sales collateral and information on new products.
- Stay abreast of industry trends and competitor products for competitor comparison or analysis.
- Develop and implement 12 monthly Business Plans for designated Agencies & Clients.
What you’ll bring:
- High customer focus.
- Ability to develop strong, lasting client relationships.
- Excellent sales & negotiation skills.
- Results/ goal-oriented.
- Ability to gain excellent product, competitor & market knowledge.
- Good communication skills – verbal and written.
- PowerPoint, Excel, Word & Outlook skills mandatory.
- Excellent planning and self-organization discipline.
- Fluent in English, written and oral.
- Attitude: Pursues work with energy, drive, and a strong accomplishment orientation.
- Attention to detail: Ensures that all tasks are completed with 100% accuracy.
- Passion: is passionate about digital media in general and programmatic media in focus.
- Strong initiative, resourcefulness & willingness to learn and be taught. Takes ownership of KPI.
Minimum qualifications:
- Bachelor’s degree majoring in marketing or media preferred.
- Proven successful engagement, business development, sales, and planning skills.
- Experience in understanding a commercial business.
- 3-5 yrs years of experience in Customer service, sales, or account management areas, from agency or publisher in particular.
- Proven commercial experience in online advertising sales related industry.
More about GroupM
GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow. Discover more about GroupM at www.groupm.com Follow @GroupMWorldwide on Twitter Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupm
About Malaysia
The office is the “World in One Place”, with more than 10 nationalities and half of our talent are below the age of 30. You can expect a young, fun and casual work environment! In Malaysia, we can see this ambition come to life through the digital literacy of its consumers. This market will provide endless opportunities for marketing, media and branding professionals to hone their skill as it transits rapidly from manually-managed traditional media to programmatic new media.Those looking for an exciting and challenging career in media have no better place to be in than Malaysia.
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