Graduate Trainee - OTC (Only Mumbai based candidates)

The  Graduate Trainee will be under close supervision, performing Order To Cash functions outlined below. This position ensures that customer invoices are processed accurately and efficiently, disputes are resolved in a timely manner. The ideal candidate will have excellent organizational skills, attention to detail, and strong communication abilities to maintain effective relationships with clients and internal teams.

Note: The role will be on a hybrid model and will require the employee to work from our Mumbai office (Goregaon) 2-3 days a week. 

This position will require:

• Prepare and issue accurate invoices to customers based on services rendered or products delivered.

• Verify billing data and resolve any discrepancies prior to invoicing.

• Ensure that all invoices are sent to customers on a timely basis.

• Maintain up-to-date billing records and ensure all customer information is accurate.

• Respond to customer inquiries about invoices and provide necessary documentation or adjustments.

• Handle billing adjustments, credits, or refunds as needed.

• Education/Licenses: Bachelor’s degree in accounting, finance, or business administration

• Experience:  0-1 year

• Good spoken & written English skills

• Effective communication and problem-solving skills.

• We offer an amazing culture and comprehensive suite of health and wellness benefits so that employees can focus on helping customers reach our vision for them: the Effective Enterprise.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation
• The collaborative culture of smart and hard-working people who support one another to get the job done
• Our employees tell us they love working for a global organization focused on collaboration, teamwork and customer outcomes.
• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
• Compensation packages based on experience and desired skill set

About QAD:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

#LI-Remote