Graduate role - Billing Coordinator

Why we're hiring:

By consolidating activities, the WPP Shared Service Centre takes advantage of volume to deliver increased efficiency.  This is achieved by standardising, streamlining, and aligning relevant processes, and introducing tools and technology to drive effectiveness across our operations. By taking over transactional financial activities, the WPP SSC enables our agencies to focus on commercial activities, client management as well as revenue and cost management.

In 2021, the WPP SSC UK organisation transferred specific process and transactional activities to the WPP SSC in India. The WPP SSC teams in the UK and India work together to provide services to WPP companies in the UK.

WPP SSC is on a global transformation journey, and this is an opportunity to join the UK team to help us deliver exceptional financial services to our UK companies.

The Accounts Receivable department consists of Credit Control, Cash Allocation and Billing teams. The Billing team is responsible for billing between £300-400m worth of work each month, across 1300 external clients as well as intercompany accounts on behalf of several agencies within the WPP Group.

Reporting into the Senior Billing Specialist, you will work closely with both WPP companies and their clients to ensure monthly billing practices are put in place to enable an efficient and successful order to cash process, and to provide a high standard of administrative support. 

What you'll be doing:

• Responsible for end to end, bill to pay for a group of key complex customers. Manage billing activities to ensure billing for those customers is complete, accurate, in the required customer format and is submitted in a timely manner;
• Attend client meetings to discuss billing and cash collection reviews;
• Support WPP SSC India billing team, to ensure they work effectively with internal and external customers on billing queries, supporting documents, contractual changes, client liaison, prospective sales, and timely cash collections;
• Support WPP SSC India to ensure service delivery is maintained in accordance with the Target Operating Model and documented Service Levels and Key Performance Indicators and identify areas of success and areas of concern;
• Support and assist with SOX audits as well as other internal/external audits;
• Work with the Senior Billing Specialist to onboard clients and work with agencies to exit clients. In addition, support with testing, implementing, and documenting process improvements.

What you'll need:

• Excellent communication skills – able to communicate effectively both internally and externally, verbally and in writing, as well as at different levels of an organization;
• Commercially focused with a proactive service-oriented approach;
• Able to build and maintain strong internal and external working relationships;
• Excellent IT skills (Microsoft Office at intermediate to advanced level), particularly MS Excel;
• Strong analytical and problem-solving skills with a high level of attention to detail;
• Ideally AAT qualified or working towards an accounting qualification;
• Managing of own workload and collaboration with your team to ensure consistent service levels;
• Good understanding of general accounting principles relating to the sales ledger and experience in accounts receivable.
• Role will require occasional travel to various WPP companies (these are also based in central London);
• There may also be a requirement to work additional hours occasionally due to tight deadlines and month-end processes.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We promote a culture of people that do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?