We're Plentific, the world’s leading real-time property solution, and we're looking for top talent to join our ambitious team. We’re a global company, headquartered in London, and operating across the United Kingdom, Germany and North America.
As a B2B company, we're dedicated to helping landlords, letting agents and property managers streamline operations, unlock revenue, increase tenant satisfaction, and remain compliant through our award-winning SaaS technology platform. We also work with SMEs and large service providers, helping them access more work and grow their businesses.
We're not just any proptech - we're backed by some of the biggest names in the business, including A/O PropTech, Highland Europe, Mubadala, RXR Digital Ventures and Target Global and work with some of the world’s most prominent real estate players.
But we're not just about business - we're also building stronger communities where people can thrive by ensuring the quality and safety of buildings, supporting decarbonisation through our ESG Retrofit Centre of Excellence and championing diversity across the sector through the Women’s Trade Network. We're committed to creating exceptional experiences for our team members, too. Our culture is open and empowering, and we're always looking for passionate, driven individuals to join us on our mission.
So, what's in it for you?
- A fast-paced, friendly, collaborative and hybrid/flexible working environment
- Ample opportunities for career growth and progression
- A multicultural workplace with over 20 nationalities that value diversity, equity, and inclusion
- Prioritisation of well-being with social events, digital learning, career development programs and much more
If you're ready to join a dynamic and innovative team that’s pioneering change in real estate, we'd love to hear from you.
The Role
As a Graduate/Junior Implementation Manager, you will play a vital role in supporting the successful onboarding of our SaaS solution for new clients in the real estate industry. Reporting to a Senior Implementation Manager and working closely with the wider implementation team, you will ensure customers can integrate and utilise our platform effectively to meet their business needs.
With a high level of support on offer, this is an excellent opportunity to gain hands-on experience, develop problem-solving skills, and build a career in implementation management and client services within the growing PropTech sector.
Responsibilities
- Assist in the end-to-end implementation process, ensuring timely and successful integration of the SaaS platform for new clients.
- Collaborate with cross-functional teams including sales, product, and support to meet client objectives.
- Troubleshoot and resolve client issues during the implementation phase, escalating to senior team members when necessary.
- Track project milestones and client progress, ensuring all implementations are completed to a high standard.
- Help plan, organise, and execute project deliverables, ensuring they remain on schedule.
- Document project requirements, timelines, and progress, providing updates to clients and internal teams.
- Contribute to improving team processes and resources, such as documentation and reporting materials.
Requirements
- Recent graduate or 1+ years of experience in a client-facing or technical role, preferably in SaaS.
- Strong organisational skills with the ability to manage multiple projects and meet deadlines.
- Familiarity with project management methodologies or tools (e.g., Jira, Asana) is a plus.
- Ability to work collaboratively in a team while being self-driven and capable of building strong relationships with team members.
- Openness to learning new tools, processes, and industry knowledge.
- Willingness to ask questions and conduct independent research to gather necessary information and insights.
- Solution-focused mindset, identifying potential issues and resolving them efficiently with a strong attention to detail.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.
Benefits
As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here’s what we offer:
- A competitive compensation package
- 25 days annual holiday
- Flexible working environment including the option to work abroad
- Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP
- Enhanced parental leave
- Life insurance (4x salary)
- Employee assistance program
- Company volunteering day and charity salary sacrifice scheme
- Learning management system powered by Udemy
- Referral bonus and charity donation if someone you introduce joins the company
- Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs
- Pension scheme
- Work abroad scheme
- Company-sponsored lunches, dinners and social gatherings
- Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
