Government and Conventional Underwriting Supervisor

At JMAC Lending, we've been proudly serving our clients for over 25 years. What sets us apart is our commitment to innovation, exceptional service, and helping our partners grow their business. We go above and beyond the current market options to become the preferred lender for our clients. Our associates are highly qualified and continuously update their knowledge through ongoing education. We pride ourselves on our strong ethical standards and efficient delivery of wholesale and correspondent lending products.

In the role of Government Underwriting Supervisor, you will take the helm in inspiring and guiding our underwriting team through their daily tasks, all while ensuring that we consistently meet our service level agreements. You will be the go-to resource for resolving loan-level escalations brought forth by the underwriting staff. Additionally, you will manage a portfolio of both conventional and government files, all while delivering outstanding customer service.

This is a Full-Time/Remote Opportunity offering competitive pay ranging from $105,000 - $115,000 annually plus Bonus.

Key Responsibilities:

Team Management

• Ability to underwrite both Conventional and Government loans
• Manage an underwriting pipeline of new loans and resubmissions, ensuring adherence to standard service level agreements
• Collaborate with the underwriting team to uphold established service level agreements
• Track underwriter pipelines to guarantee optimum productivity
• Offer guidance and support to underwriting staff as needed by management
• Apply problem-solving skills, sound judgment, knowledge, and experience to effectively address loan-level issues
• Resolve escalations from underwriters and escalate to management as necessary
• Conduct second-level reviews as directed by management
• Execute a specified number of weekly spot checks as outlined by management, reviewing loan files for accuracy, completeness, and compliance with investor and agency guidelines
• Present and escalate loan files to management when required, in accordance with company protocols
• Review and re-underwrite test case loans for underwriters in training
• Engage in effective communication with operations and sales teams to ensure exceptional customer service via phone and email
• Collaborate with the post-closing department on any stipulations regarding closed files; relay process outcomes to underwriters and management
• Lead underwriting meetings alongside management
• Facilitate training and coaching for new hires, including both Underwriters and Junior Underwriters
• Conduct team performance reviews and one-on-ones with management
• Participate in interviews for potential candidates with management
• Manage timecards and time-off requests
• Perform additional duties as assigned by management

Requirements

• Active DE/CHUMS and LAPP/SAR certifications are a must!
• Deep understanding of conventional loan guidelines is essential.
• A Bachelor’s Degree or a comparable blend of education and experience
• 5 years of current experience in Mortgage Underwriting, showcasing a solid understanding of agency guidelines
• Familiarity with DU and Total Scorecard is necessary.
• A strong working knowledge of ATR/QM requirements is crucial.
• Excellent computer skills are expected; proficiency in Microsoft Word, Excel, and Outlook is required.
• Understanding of compliance and disclosure requirements is essential.

Benefits

• Comprehensive Health Care Coverage including Medical, Dental, and Vision benefits
• Life Insurance options for both Basic coverage and Voluntary coverage, with Accidental Death & Dismemberment (AD&D)
• Generous Paid Time Off, including Vacation days and Holidays
• Secure Retirement Plan with a 401k option
• Support in case of Short Term or Long Term Disability
• Family Leave to prioritize your loved ones
• Access to Wellness Resources for a healthy work-life balance

JMAC Lending, Inc. is an Equal Employment Employer. We are committed to workforce diversity. Qualified applicants will receive consideration without regards to age, race, religion, sex, sexual orientation, gender identity or national origin.

DISCLAIMER: JMAC Lending is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.