SAFETY, SECURITY & COMPLIANCE
• Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company’s Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company’s Rules to Live By
• Places Quality, Health & Safety, Security, and protection of the Environment as core values while never intentionally placing employees, our processes, customers, or the communities in which we live and work at risk
• Seeks continual improvement in Health, Safety, Security & protection of the Environment, considering responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations
• Supervisors & Managers should demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises
QUALITY
• Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford’s Management System
• Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement
OPERATIONS
• Oversees the global administration of the SAP Concur Travel & Expense system maintenance activities and reports processing (T&E and Supply Chain Procurement Cards, and Travel Bookings)
• Tracking and adherence for all required metrics
• Point of contact for escalation for Travel & Expense Customer Support
• Serve as the lead contact for internal and external audits pertaining to expense report processing and travel bookings
• Evaluate current and new process solutions to provide recommended improvements and standardization
• Regularly interface with other teams to resolve escalations, system discrepancies and disputes in a timely manner
• Develop and implement process improvements to increase efficiency and accuracy of data transmissions, related project initiatives, testing new functionality and supporting system upgrades
• Drive ownership of key deliverables across organization wide stakeholders in order to implement better process design and scalable solutions Maintain SOP process documentation
• Assist in developing policies and procedures with effective controls to mitigate relevant process risks as needed
• Work with the third-party offshore service provider to improve process efficiencies and service level agreements
• Identify and track Key Performance Indicators (KPI) and operational metrics to ensure program objectives are met;
ensure transparency and sharing with stakeholders
• Collaborate with relevant organization wide stakeholders to understand related Business Process and System
Requirements to provide Data / Actionable Insights via relevant Analytics Solutions (Power BI or other data visualization tools)
• Perform data sanity checks prior to publishing reports
COMMUNICATION
• Maintains effective communications with all key stakeholders both internal and where appropriate external
FINANCIAL
• All employees have an accountability to the organisation to be financially responsible whether they oversee a function budget or simply their own expenses
• Costs incurred should be within approved budget, processed within agreed time frames & following the relevant financial policy and procedure
PEOPLE & DEVELOPMENT
• Employees have a responsibility for developing their own careers within the Company including completing all necessary function, compliance & business standards training to enhance their knowledge, skills, and experience
• Employees should engage on a regular basis with their line manager to discuss their personal performance, objectives, and opportunities to enhance their skills and experience to support their career potential
• Supervisors are expected to actively engage their employees to support talent management through Weatherford’s performance management process, including but not limited to talent assessments, succession planning & regular coaching opportunities
• Supervisors should collaborate with Human Resources & Training Development to drive strategies for the recruitment & retention of key personal & to foster an environment that supports the attraction & retention of a high performing talented workforce
VISION & LEADERSHIP
• Demonstrates leadership, ethical behaviour, and adherence to Weatherford standards at all times
• Provides vision, leadership, planning, and program management for the design and development of the in-scope Weatherford business processes and analytics
EXPERIENCE & EDUCATION
REQUIRED
• Bachelor's Degree in Business, Supply Chain, Finance, or relevant discipline
• 3-5 years of experience in the SAP Concur Solutions system
• Experience in policy and process development/improvement
• Experience assessing, designing, and documenting processes including process flows and maps required.
• Experience working with enterprise resource planning systems (ERP)
• Experience developing and delivering training
PREFERRED
• Background in Accounting, Finance, Purchasing and/or related field preferred
• Experience with an internal credit card program used for employee expense and travel card; experience with an
online credit card management system (e.g., Works, Payment Net, GCMS, or Major Credit Card Company).
KNOWLEDGE, SKILLS & ABILITIES
REQUIRED
• Highly organized with attention to detail; ability to multi-task between different tasks and projects
• Strong problem-solving skills: ability to work will in a fast-paced environment
• Results-orientated team player; success in working with and across multiple departments of a company
• Presentation skills necessary to effectively communicate, update, persuade, and facilitate discussions with all levels of management
• Advanced proficiency with MS Office Pro
• Critical Thinker with the desire to challenge existing processes and improve efficiencies
PREFERRED
• Efficiency with Developing Cognos Report
