Role Overview
- Help existing strategic sellers to grow the business on Coupang
- Drive the seller performance and product quality to ensure best customer experience.
- Drive key category performance (GMV & Penetration) and selections
- A good internal communicator to leverage marketing resources for strategic sellers to grow continuously.
Core responsibilities for this role include:
- Develop seller growth strategies to accelerate the sales and selections, build the CRM database, in collaboration with internal stakeholders.
- Develop and drive assigned category performance, study and analyze the category data, Korean market insights, selection guides, sales trends, etc, draft and execute the category performance boost plan accordingly.
- Plan and execute seasonal online promotions with internal and external stake holders. Key deliverable will include develop seasonal hot selections, deal performance, etc.
- Analyze sales data and operation data regularly to drive GMV by removing blockers, improving key feature adoptions, and seeking opportunities.
- Be a pioneer. Report issues and generate high quality seller insight and make influence on key stakeholders. Co-work closely with them to make breakthroughs.
- Achieve sales goal and summarize seller success routines then generate success seller stories to other teams.
BASIC QUALIFICATIONS
- BA/BS required
- 2+ years’ experience working in sales, cross border business, online business.
- Category management experience/skill (prefer appliance, outdoor/sports, home)
- Ability to think strategically and creatively while executing methodically with high attention to detail, operational excellence, and ability to multi-task.
- Demonstrated ability to work in a cross-functional and international environment.
- Desire to work in a fast-paced, challenging environment.
- Proven track record of taking ownership and driving results, experienced in handling key clients.
- Strong written and verbal communication skills in English
- Quick learner
PREFERRED QUALIFICATIONS
- Fluent in Korean
- Experience using analytical, marketing, and productivity tools including Business Intelligence, Tableau
- Salesforce or other CRM tools, Microsoft OneNote and Microsoft SharePoint
