Job Purpose
This role is considered as Global Technical Support (Subject Matter Expert) for Product Line assigned. This role is intended for providing support to the Product Line Management with financial plans, product line strategy and implementation, product development, marketing plans, and technical and commercial support. This role is also-responsible for the interface between Research & Development (R&D) and Geozone Operations during the commercialization phase and the application engineering for new technologies / product.
Roles & Responsibilities
SAFETY, SECURITY & COMPLIANCE
- Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company’s Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards and industry practices and complies with the Company’s Rules to Live By
- Places Quality, Health & Safety, Security and protection of the Environment as core values while never intentionally placing employees, our processes, customers or the communities in which we live and work at risk
- Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations
QUALITY
- Responsible for being familiar with the Company's Quality policies and taking an active role in the compliance and improvement of Weatherford’s Management System
- Maintains service quality as an immediate priority when working across all areas of the business and continually seeks areas for improvement
OPERATIONS
- Participate in overall product line strategy, development priorities and operational support for Product Line assigned.
- Provide technical support and guidance for any problem that may be encountered during the business development, applications design, commercialization, field installation and training process for product line assign.
- Liaise with Geozone to support operations and business development as a Subject Matter Expert (SME).
- Interface with the engineering, design the best product solutions and provide guidance based on previous operational and field experience, liaison with operations.
- Facilitate and support the coordination of prototype testing at the R&D facility as required by the engineering group.
- Partner with a variety of functional areas such as sales, operations, engineering, manufacturing, and operations to develop and to provide product definitions in response to Operation’s needs and market opportunities.
- Coordinate the field trials of a new hardware and or software in coordination with the Geozones.
- Support the development of technical work instructions, competency & training material, presentations, sales literature, technical sales sheets, real results and financial plans.
- Provide financial and technical justification for product selection/justification and definition.
- Coordinate required support with R&D and Manufacturing for all Product Line Equipment Life-cycle Management.
- Coordinate support for legacy equipment and software.
COMMUNICATION
- Maintains effective communications with all key stakeholders both internal and where appropriate external
FINANCIAL
- Provide financial and technical justification for product selection/justification and definition
- All employees have an accountability to the organization to be financially responsible whether they are in charge of a function budget or simply their own expenses
- Costs incurred should be within the approved budget, processed within agreed time frames & following the relevant financial policy and procedure
PEOPLE & DEVELOPMENT
- Conduct Internal and External Training as required for the Product Line
- Actively participate in Industry Workshop such as SPE, API, ISO, ASME, or any other O&G institution
- Employees have a responsibility for developing their own careers within the Company including completing all necessary function, compliance & business standards training to enhance their knowledge, skills and experience
- Employees should engage on a regular basis with their line manager to discuss their personal performance, objectives and opportunities to enhance their skills and experience to support their career potential
VISION & LEADERSHIP
- Demonstrates leadership, ethical behaviour and adherence to Weatherford standards at all times
Experience & Education
REQUIRED
- Bachelor’s degree in Electronics, Mechanical or Petroleum Engineering.
- 10+ years Oilfield experience (Offshore/Onshore).
- Subjecth Matter Expert in the Well Intervention Services (Openhole & casedhole Fishing & Milling, Well Abandonment and Slot Recovery).
PREFERRED
- Experience in Technical and Operational support for Product Line assigned.
- Experience in strategic planning and execution.
Knowledge, Skills & Abilities
REQUIRED
- Complex problem-solving and analytical skills
- Professional written and verbal communication and good interpersonal skills
- Ability to communicate and interact with officials at all levels of NOC & IOC clients
- Work effectively across a diverse multicultural multilingual community
- Familiarity with reading, analyzing, and interpreting common scientific and technical journals, financial reports, and legal documents
- Skill in examining tenders, market conditions and operational requirements
- Familiarity with mathematical operations such as frequency distributions, test reliability and validity, variance analysis, correlation techniques, and factor analysis
PREFERRED
- Knowledge of contracting, negotiating, and change management
Travel Requirement
- This role may require domestic and potentially international travel of up to 10-25%
