OUR STORY
Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.
OUR VALUES
EVERYONE SHOULD BE ABLE TO AFFORD NICE THINGS. Quality shouldn’t be a luxury. We’re proud of our mission to bring the world’s highest quality goods to people at affordable prices.
QUALITY IS MORE THAN MATERIALS. True quality is a combination of premium materials and high production standards.
WE FOCUS ON THE ESSENTIALS. From the perfect crewneck sweater to hotel quality sheets, we're all about high quality essentials that bring enjoyment to daily life.
WE’RE INNOVATING TO MAKE UNREAL PRICES A REALITY. Our uniquely developed factory-direct model lets us offer exceptionally high quality goods for much lower prices than our competitors.
ALWAYS A BETTER DEAL. We believe in real price transparency, for both our customers and factory partners. This way, everyone gets a better deal.
FAIR FACTORIES. We are committed to working with factories that meet the global standards for workplace safety and wage fairness.
OUR TEAM AND SUCCESS
Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Wish.com, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.
THE IDEAL CANDIDATE
The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes. The candidate is energized by solving complex business problems and consistently effective in making high-judgment decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action with no precedent. Moreover, the ideal candidate is energized by an environment where strategy, innovation and decision-making are intentionally distributed, where candor, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers.
Roles & responsibilities
- Strategic Global HR Process Development:
- Design, implement, and optimize end-to-end global HR processes, including but not limited to onboarding, offboarding, performance management, and employee engagement.
- Collaborate closely with leadership and cross-functional teams to ensure HR processes align with business objectives and foster a positive employee experience
- Policy and Procedure Establishment:
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Custodian of comprehensive HR policies and procedures that adhere to global regulations and best practices.
- Rippling/ HRIS Tool Expertise
- Possess in-depth knowledge of Rippling or similar HRIS tools to streamline and automate HR processes.
- Configure, implement and maintain the Rippling platform to support global HR operations
- Provide training and ongoing support to employees and HR staff on the effective use of Rippling.
- Collaborate with external providers and Quince’s engineering team to ensure that we automate all repeatable processes
- Employee Relations:
- Foster a positive and inclusive work environment by handling employee queries with sensitivity and professionalism.
- Address employee concerns and disputes, ensuring timely resolution and adherence to company policies.
- Understand common issues and proactively resolve them through better use of processes and technology
- Data Analytics and Reporting:
- Leverage data and analytics to provide insights into HR metrics and trends.
- Develop and generate regular reports to help leadership decisions related to workforce planning, employee performance, and engagement.
Skills required
- Master's degree in Human Resources, Business Administration, or a related field.
- Proven experience of 6+ years as an HR operations professional with at least 3+ years in Global HR operations and process optimization.
- Demonstrated expertise in using Rippling or similar HRIS tools.
- Strong understanding of Global People Processes.
- Excellent interpersonal and communication skills with the ability to work collaboratively in a cross-functional and multicultural environment.
- Strategic mindset with the ability to align HR initiatives with business goals.
Quince seeks to build high-performing teams of people from various experiences and backgrounds who can collectively push our company into new realms. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.
Security Advisory: Beware of Frauds
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
