Global Monitoring & Investigations Analyst, Bulgaria

Job Responsibilities:

• Monitor ongoing customer transactions in order to identify potential high risk for Crypto.com on potential terrorist financing activity, human or drug trafficking, etc.;
• Draft required SARs in accordance to local regulatory requirements and partnership obligations;
• Communicate with customers on applicable matters related to Compliance;
• Reviews new referrals, escalations or internal suspicious activity reports within internal service levels.
• Provide support and knowledge sharing to cross functional teams such as Customer Care and Risk;
• Investigate various criminal and suspicious activities directed towards the company and its clients ensuring proper policies, procedures and legal requirements are met;
• Perform global research on customers and customer associates;
• Achieve individual goals, based on quantitative and qualitative standards;
• Other ad-hoc  tasks given by Sr Analyst or higher level management.

Job Requirements:

• A minimum of 1 year experience in a similar position is a must;
• High school diploma or higher;
• Experience in the field of fintech is not mandatory required;
• The Analyst should preferably have basic knowledge of the applicable legislation in the field of financial technologies/services;
• The Analyst must have a reasonable understanding of the Company’s business, its technical, financial and organizational structure;
• The Analyst must be able to communicate effectively with people at all levels both inside and outside the Company, and should have strong written and verbal communication skills. In addition, the Analyst must stand out with excellent decision making skills, effective problem solving skills, as well as skills to work independently and in the team;
• Integrity, initiative, perseverance, discretion, ability to respect the personal dignity and rights of each employee, interest in fintech and services and motivation to occupy the position.