Global Key Account Manager

Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.     At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. Ready to shape the future of sleep with us? Let’s make it happen! What you’ll do:
  • Develop and maintain strong relationships with key retail partners, ensuring long-term collaboration.
  • Act as the main point of contact between key clients and internal teams, ensuring smooth communication.
  • Manage and grow existing wholesale accounts while identifying and securing new business opportunities.
  • Address and resolve key clients’ concerns, ensuring a high level of satisfaction.
  • Work closely with sales, marketing, and logistics teams to align strategies with customer needs.
  • Negotiate contracts and agreements with key clients, ensuring profitability and long-term success.
  • Monitor account performance, compile reports on progress, and provide insights to stakeholders.
  • Stay on top of market trends and competitors to refine and optimize sales strategies.
  • What you'll bring us:
  • You have experience in Key Account Management.
  • You have a true entrepreneurial mindset and are ready to work independently with strong responsibilities.
  • You have strong interpersonal and collaborative skills, empathy, and a willingness to work in interdisciplinary teams.
  • You are pragmatic with a strong analytical mind and have an affinity for numbers.
  • You are fluent in English; other additional European languages are a plus.
  • What we offer:
  • A combination of personal and company growth to accelerate your career and help you reach your goals.
  • The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team.
  • Responsibility and decision-making authority from day one—you’ll create an impact with new, innovative ideas and help shape our company DNA.
  • To work and learn from experts in diverse fields and get to know your team members at exciting company events.
  • Become an Emmie

    Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up. ​

    We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

    Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!

    #1 Sleep Brand in the World | Trusted by over 4 million people

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