Global Head of Sales Performance

About the job

Zeal Group is an award-winning FinTech organisation offering a variety of products. Established in 2017, we have rapidly expanded to a team of over 700 employees globally 🌎

With our headquarters in London and offices around Europe, Asia, North & South Africa, Middle East, and South America, we take pride in our Technology hub located in Cyprus 🚀

At Zeal, we are dedicated to fostering a product-centric and people-oriented culture, driven by our passion for growth, technological innovation, and collaboration 🙌🏼

Job Summary:
We are seeking a data-driven Global Head of Sales Performance to optimize our worldwide sales force effectiveness. This role will be pivotal in analyzing sales metrics, implementing CRM best practices, and driving operational efficiency across global sales teams. The ideal candidate possesses strong analytical capabilities, CRM expertise, and a proven track record in sales force productivity improvement.

Key Responsibilities:

1. Performance Management:
• Develop and monitor KPIs for global sales teams across multiple regions
• Implement performance dashboards and quarterly review mechanisms
• Design incentive programs aligned with business objectives
2. Sales Data Analysis:
• Conduct deep-dive analysis on pipeline conversion rates, win/loss trends, and territory performance
• Build predictive models to forecast sales outcomes and identify improvement opportunities
• Translate complex data insights into actionable strategies
3. CRM Optimization:
• Administer and enhance CRM System adoption across countries
• Standardize CRM workflows and ensure data integrity for global reporting
• Lead CRM training initiatives for new hires and existing teams
4. Process Efficiency:
• Identify and eliminate bottlenecks in sales workflows through automation
• Reduce administrative workload by 30%+ through tool optimization
• Collaborate with Sales Enablement to streamline deal execution processes
5. Cross-functional Leadership:
• Partner with Regional Sales Directors to implement best practices
• Work with Finance on quota setting and compensation planning
• Interface with IT on system integrations and data architecture

Requirements

• Bachelor's degree in Business, Finance, or related field (MBA preferred)
• 8+ years experience in sales operations/performance management (global scope preferred)
• Expert proficiency in:
• Data visualization tools (Tableau/Power BI)
• CRM systems (Salesforce certified preferred)
• Advanced Excel/Google Sheets (pivot tables, macros, modeling)
• Demonstrated success in improving sales team productivity (provide metrics)
• Fluent in English and Chinese with exceptional presentation skills