Who We Are:
Bandwidth delivers world-class messaging, voice, and emergency service connectivity for the world’s biggest brands. We are the APIs and global network behind the platforms that the Global 2000’s use to power their internal communications, contact center platforms, apps, and software. We transform interactions for top-tier orgs—and we do it on a global scale. We’re the only ones who marry the power of our global network with the control and agility offered by our enterprise-grade APIs. Unmatched reliability meets unparalleled control. That’s the Bandwidth way.
At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband
What We Are Looking For:
We are actively seeking a detail-oriented and proactive Global Fraud Messaging Prevention Specialist to join our dynamic security team. In this role, you will focus on identifying, preventing, and mitigating messaging fraud across our global platforms. You will collaborate with cross-functional teams to develop and implement innovative strategies that strengthen our fraud prevention protocols. Your efforts will play a crucial role in safeguarding our customers from emerging threats
What You'll Do:
- Monitor and analyze messaging traffic to detect patterns that may indicate fraudulent activity
- Create and deploy effective fraud prevention strategies and best practices.
- Collaborate with engineering teams to strengthen and enhance platform security features.
- Quickly and efficiently respond to fraud incidents, conducting thorough investigations and documenting findings.
- Keep up-to-date with the latest fraud trends, techniques, and threats impacting messaging systems.
- Provide education to internal teams on fraud prevention measures and tools.
- Address messaging fraud escalations and respond to Root Cause Analyses (RCAs) from carriers.
What You Need:
- Bachelor’s degree in related field or military experience required.
- Exceptional skills and experience in fraud detection within messaging or telecommunications, along with data analysis, with a strong commitment to staying up-to-date with the latest telecom fraud prevention techniques.
- Solid understanding of telecommunications protocols and messaging technologies. (e.g., SMS, MMS)
- Familiarity with anti-fraud tools and technologies, including analytics and machine learning applications.
- Exceptional analytical and problem-solving abilities. Thorough comprehension of the English language.
- Excellent communication and collaboration skills with the ability to work independently and effectively manage multiple priorities.
Bonus Points:
- Certifications in cybersecurity, such as Certified Information Systems Security Professional (CISSP) or Certified Ethical Hacker (CEH)
- Experience working in a global or cross-cultural environment.
- Knowledge of regulatory compliance requirements on fraud prevention.
The Whole Person Promise:
At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…
- Work laptop, mobile allowance and internet allowance to support the costs of the Internet at home.
- We contribute 150 RON monthly into your private pension
- Income protection plan to ensure you’ll receive a regular income if you are unable to work due to illness or injury.
- Life insurance providing financial support to your loved ones in the event of your unexpected passing.
- Health insurance, with extensive coverage, a simple claim process and the possibility to cover your life partner and children.
- Extensive Employee Assistance Programme, offering 24/7 counseling and support on all areas of life (personal and professional).
- Unlimited, free and anonymous consultations with our dedicated therapist.
- Childcare support
- Meal vouchers and gift vouchers
- 24 days annual leave per year and 1 additional day every 3 years
- Bandwidth applies the salary tax exemption to our software programmers
- Time-Off Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your time-off - not even with email
- Additional time-off can be earned throughout the year through volunteer hours and Bandwidth challenges
- “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild
- 90-Minute Workout Lunches, contribution to your monthly fitness subscription and unlimited virtual meetings with our very own nutritionist.
Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.
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