Lunit is hiring a

(Global) Customer Success Manager - EMEA

Marseille, France
Full-Time

"Conquering cancer through AI"

Lunit, a portmanteau of ‘Learning unit,’ is a medical AI software company devoted to providing AI-powered total cancer care.
Our AI solutions help discover cancer and predict cancer treatment outcomes, achieving timely and individually-tailored cancer treatment.

🚩 Roles & Responsibilities

  • Provide support to the regional commercial managers by taking ownership of the implementation of Lunit INSIGHT products
  • Provide support & updates for the AI product sales materials (ex. product presentation deck, product matrix, etc.,) to the regional business managers that can serve as the foundation for project presentations of the AI portfolio
  • Plan and execute education programs for customers, regional business managers, and partners
  • Drive rapid penetration and business expansion for the AI product portfolio in the EMEA market, aligning with our mission “Conquer cancer through AI”
  • Establish and execute Chest and Breast AI marketing strategies for AI items with commercial sales reps, in-house medical professionals, clinical scientists, and marketing communication experts
  • Conduct a thorough analysis of the segmented market and collaborate with the VP and Team Leader of Business Development to create business models that align with the regional sales strategy and regional partnership development

Requirements

🎯 Qualifications

  • Over 3 years of experience in product specialist/application specialist/medical informatics functions in the medical imaging or medical IT industry dimension
  • Project engagement and management experience
  • Strategic thinking and logical approach
  • Knowledge of deep learning technology or AI applications in medical imaging or data
  • Excellent written and verbal English communication, presentation skills, and the ability to plan/execute educational sessions
  • Ability to work independently in field location (with occasional travel)
  • Ability to build strong working relationships with peers

🏅 Preferred Experiences

  • Proficiency in spoken and written German, Spanish, French, or Italian language
  • Experience in medical IT (PACS, RIS, HIS) industry
  • Clinical experience as a radiographer (mammography), technologist, or biomedical engineer

📝How to Apply

  • CV(resume, free format, in English)

🏃‍♀️ Hiring Process

  • Document Screening → Peer Interview → Competency-based Interview → Culture-fit Interview → Onboarding
    • After the final interview, we may proceed with reference checks if needed.

🤝 Work Conditions and Environment

  • Working location: France
  • Work type: Full-time
  • Working from home
  • Salary : After negotiation

🎸 ETC

  • If you misrepresent your experience or education or provide false or fraudulent information in or with your application, it may be grounds for cancellation of the employment.

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