Global Commissions Analyst

About Achievers The "Achievers Employee Experience Platform™" empowers employees to recognize each other in real time and aligns them to the values and goals of the company. With almost 4 million global users, the Employee Experience Platform enables employees in over 170 countries. Visit us at www.achievers.com to learn more, and check out our platform in action here. Join us in our mission to Change the Way the World Works™! Our commitment to you: At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. You'll have the opportunity to collaborate with a diverse group of colleagues who appreciate your strengths and are excited to learn from your experiences. The Global Commissions/Revenue Analyst position provides compensation expertise, analysis, and support to our fast-growing global business. This person will be responsible for the coordination, management and the support of the monthly/quarterly/annual commission programs while conducting transactional work, modeling and analysis to support leadership. Responsibilities:
  • Supporting the market compensation reviews included but not limited to market surveys, detailed analysis, and participation in the development of annual commission structures across diverse Global groups of commissionable departments/groups.
  • Preparation of Global monthly commissions file, including all calculations related to coworker variable compensation, while ensuring accuracy of payments
  • Review, update, and complete individual commission statements for all coworkers receiving variable pay including manual adjustments for sales commission calculations (as required)
  • Consistently review the commission process, while making applicable improvement recommendations to direct manager
  • Responsible for ensuring accuracy and operational effectiveness across all platforms including managing revenues, commission payments in commission record-keeping systems; resolving discrepancies, delays, and errors in payment
  • Respond to external and internal inquiries about projects, commission compensation and quota allocation/attainment
  • Input compensation data into the commission databases and processing systems, and generating commission extracts within monthly deadlines accurately and in a timely manner
  • Oversee the process of closing sales opportunities in Salesforce. Ensure all necessary information is accurately entered and updated, including deal stages, expected close dates, and revenue forecasts. Collaborate with sales representatives to verify that all required documentation and approvals are in place.
  • Analyze current business practices and identify areas for improvement and document new processes as projects are being completed and maintain, and update manuals with current policies and procedures
  • Re-calculate and explain complex commissions' calculations on a broad range of products and reconcile and resolve all un-reconciled commissions' payments prior to month end
  • Maintain and develop robust Sales attainment dashboards/processes and continuously work on process improvement within Revenue Operations
  • Work collaboratively with different functional departments such as Sales, Customer Success, Finance, Marketing and Products to execute improvements in the overall operations.
  • Qualifications:
  • 3+ years of commissions experience, preferably using CaptivateIQ or Vena
  • 2+ years of Revenue Operations experience
  • Strong analytical, multi-tasking and time management skills
  • Proficient in Salesforce and MS Office applications, specifically Excel, Word & Outlook
  • Strong interpersonal skills and the ability to interact well with all as levels of management
  • Ability to work effectively in high growth environment and rapidly changing organization
  • Strong business acumen with working knowledge of Sales.
  • Able to identify risk and discrepancies and collaboratively work to resolution
  • #LI-RI1

    Why you’ll love working at Achievers:
    We are passionate about disruptive technology that’s rooted in science, research and data.
    We understand the value of employee success in the workplace and have been recognized in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture!
    We foster an environment of connection, security, and community. You’ll feel at home, without reservation. 
    We believe in moving quickly, failing fast, and adapting to change. 
    We enjoy coming to work every day because we believe in our product and love our culture.
    We’re committed to achieving excellence in everything we do. 

    Benefits & Perks for permanent full time employees:
    ·      Competitive Pay 💰
    ·      Parental Leave Top-up 👶🏼
    ·      Health Benefits and Life Insurance Coverage Upon Your First Day  🩺
    ·      RRSP Matching 🙌🏼
    ·      Flexible Vacation  🏖️ 
    ·      Employee and Family Assistance Program  🤝🏽
    ·      Full access to the LinkedIn Learning Library 👩‍💻
    ·      Internal Mentorship Program  🎓
    ·      Employee-Led Employee Resource Groups  👏🏼
    ·      A beautiful office space located in Liberty Village, Toronto 🇨🇦
    ·      Participation in our Points-based Employee Recognition Program ✨ 
    ·      Opportunities for professional development and career growth 📈 
     
    Our work environment:
    Achievers is a hybrid-first company located at 99 Atlantic Ave in Liberty Village, Toronto. Our hybrid work experience is designed to cultivate an engaging employee experience, where pioneering research intersects with cutting-edge technology. We strongly believe that collocating teams increases the chance to innovate together, foster passive learning, create spontaneous connections, and promote better communication.


    Achievers does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our HR team. All qualification will be done face-to-face, whether that is in person or over Zoom. Achievers does not send out offers of employment without meeting candidates and does not offer employment via text. If you are requested for any personal information via text and/or without having met a member of our hiring team in person, please disregard.

    Our employees are a diverse and inclusive team of passionate, hardworking individuals. Achievers is committed to creating an environment where our employees can do the best work of their lives. We encourage all qualified candidates to apply to join our A-Player family. Accommodations are available on request for candidates taking part in all aspects of the selection process.

    Achievers is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

    Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.

    Achievers’ award-winning employee voice and recognition solution creates a workplace environment that accelerates employee engagement and performance — every single day.

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