About Bazaarvoice
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
Global Candidate Experience Coordinator (Talent Acquisition)
As the Candidate Experience Coordinator for APAC region, you will play a critical role in the Talent Acquisition team, helping us guide candidates through a first class interviewing, hiring and onboarding experience. You will ensure the candidate experience is reflective of the Bazaarvoice brand, providing an exceptional experience to both internal business partners and candidates.
You will report to the Global Talent Acquisition Operations Manager who is based in the UK, you will be part of a team of 2 coordinators. You will work in a collaborative and supportive environment that actively encourages learning, growth, and individual development.
Talent Acquisition excellence is core to what we do and this applies not only in the Talent Acquisition team but across the whole of Bazaarvoice. Central to that are the 3 principles of;
1. An outstanding candidate experience, every time.
2. Hiring for BV Values and core competencies for the role.
3. A fair process free from bias in line with DE&I goals at Bazaarvoice.
In time you will learn a wider variety of skills that will mean the list of responsibilities below will grow as you evolve in the role. With that evolution and success other doors will open up for in the future at Bazaarvoice be it in the Talent Acquisition team or elsewhere.
What’s involved:
a) Partnering closely with the global Talent Acquisition Partners to coordinate all recruiting activity to help create an outstanding candidate experience ensuring they have everything they need ahead of their interviews and ensuring internally that the team meeting the candidate has everything in place to deliver that outstanding experience; and running a fair process.
b) You will work with Talent Acquisition Partner and global hiring managers to coordinate and schedule global interviews (onsite and virtual). This work may include complex domestic and international travel arrangements.
c) Communicate with recruiter and hiring managers on the talent funnel actively.
d) Share any specific market trends during the conversations with candidates.
e) Respond to recruitment and hiring-related email and phone inquiries in a timely manner.
f) Manage background checks.
g) Updating candidate records in recruiting systems and confirming new hires.
h) Supporting the Talent Acquisition Operations function by helping to collate data for reporting and administration of hiring manager and candidate satisfaction surveys.
i) Partnering with marketing and the wider people function to create compelling and engaging content for social channels.
j) Helping with hiring events and employee brand awareness initiatives.
k) Greet candidates and give them a tour of our office space where possible.
l) Work with a variety of internal and external software applications with the ability to learn new tools quickly
m) Any other additional support needed by the team.
Requirements:
Must have at least 5+ years of scheduling interviews globally/internationally with a HR or Talent Acquisition function (preferred).
Experience working within global/ international teams and working with international hiring managers.
You have superior customer service skills.
You take initiative; are resourceful in hunting for information and are unafraid to ask questions.
You are apt, organised, and committed to getting this done.
You can handle high volume, and understand the importance of prioritising.
Passionate about the role of culture and talent engagement in a successful business.
Confident in engaging with other employees and candidates in person 1:1 and in group settings.
A genuine interest and desire to work in the space that Bazaarvoice sites: marketing technology/ software.
Significant experience with Microsoft Outlook, g-Suite and Word/Excel.
Tech savvy in the office environment – e.g. collaboration tools.
Excellent written and verbal business fluency in English.
You possess excellent attention to detail, including accuracy in spelling, grammar, and punctuation
You have strong follow-up skills; keep all the balls in the air
Assist in recruiting operational projects and strategies
Eligibility and authorisation to work in India without limitations or restrictions.
Nice to have:
Experience of people / HR systems (ATS, Workday, Lever)
Marketing and/ e-commerce program management experience.
#LI-Hybrid #LI-SR1
Why join Bazaarvoice?
Customer is key
We see our own success through our customers’ outcomes.
We approach every situation with a customer first mindset.
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it’s in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we’re laser focused on our mission.
Innovation over Imitation
We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.
Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives.
We champion what’s best for Bazaarvoice before individuals or teams.
As a stronger company we build a stronger community.
Commitment to diversity and inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.
