German Speaking Customer Success Specialist work from home anywhere in Greece

Join the team at Patrique Mercier Recruitment ES as a German Speaking Customer Success Specialist and enjoy the flexibility of working from home anywhere in Greece! We are eager to find motivated individuals who are fluent in German and are committed to ensuring our clients achieve their desired outcomes.

In this role, you will partner with our German-speaking clients to ensure they fully benefit from our services. You will provide guidance, address concerns, and proactively foster relationships that lead to success and satisfaction. Your efforts will help drive customer loyalty and play a crucial role in the growth of our company!

Your Responsibilities

• Manage customer relationships for German-speaking clients, ensuring they achieve their goals with our products.
• Proactively engage with clients to understand their needs and provide tailored support.
• Document client interactions and feedback, offering insights for continual improvement.
• Collaborate with internal teams to enhance customer experience and service delivery.
• Participate in training and development opportunities to expand your knowledge of our services.

Requirements

• Fluency in German is essential; proficiency in English is an advantage.
• Experience in customer success, account management, or a similar role is highly desirable.
• Strong relationship-building skills with a focus on client outcomes.
• Excellent communication abilities and a proactive approach to problem-solving.
• Self-motivated and capable of managing time effectively in a remote environment.
• A passion for customer success and a commitment to providing exceptional support.
• Excited about the opportunity to work remotely in Greece and contribute to client success!

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and 4 weeks in an hotel )
• Free Greek Lessons, discounts and other perks