German Speaking Customer Happiness Specialist work from home anywhere in Greece

Patrique Mercier Recruitment ES is thrilled to present an exciting opportunity for a German Speaking Customer Happiness Specialist, offering the flexibility to work from home anywhere in Greece! We are searching for dynamic individuals who are fluent in German and passionate about delivering outstanding customer experiences.

In this role, you will connect with our German-speaking clients, ensuring their contentment by addressing their questions, providing guidance, and resolving any issues they may face. Your commitment to customer happiness will help build a loyal community and strengthen our brand's reputation, all from the comfort of your chosen workspace!

Your Responsibilities

• Provide top-notch support to German-speaking customers through various communication channels.
• Handle inquiries and concerns professionally, ensuring clients have a rewarding experience.
• Keep records of customer interactions and relay feedback for continual service improvement.
• Collaborate with team members to drive customer satisfaction and happiness.
• Engage in continuous learning to enhance customer service capabilities and product understanding.

Requirements

• Fluency in German is essential; proficiency in English is a bonus.
• Previous experience in customer service is preferred but not mandatory.
• Strong communication skills and a fervent desire to assist customers.
• Excellent problem-solving abilities and a sharp attention to detail.
• Ability to work autonomously and effectively manage time in a remote environment.
• A proactive attitude and a dedication to fostering customer happiness and satisfaction.
• Excitement for the flexibility and opportunities available through remote work in Greece!

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and 4 weeks in an hotel )
• Free Greek Lessons, discounts and other perks