Patrique Mercier Recruitment PT is seeking a German Speaking Customer Consultant for the Automotive Industry to join our dynamic remote team in Greece! This exciting opportunity allows you to provide top-quality customer service to German-speaking clients, assisting them with their queries and offering expert advice on automotive products and services. Your role will be essential in enhancing customer satisfaction while building lasting relationships with our clients.

Responsibilities

• Provide outstanding customer support to German-speaking clients, addressing their automotive inquiries and concerns.
• Assist customers in making informed decisions regarding automotive products and options.
• Resolve customer issues efficiently while maintaining a positive and professional demeanor.
• Stay well-informed about automotive products, industry trends, and services to offer valuable insights to clients.
• Maintain accurate documentation of customer interactions for effective follow-up and quality assurance.
• Collaborate with team members to continuously enhance the overall customer experience.

Requirements

• Fluency in German and English is a must; proficiency in additional languages will be advantageous.
• Previous experience in customer service or consulting, particularly in the automotive field.
• Strong communication skills and the ability to engage with customers effectively.
• Problem-solving skills with a focus on delivering exceptional customer experiences.
• Detail-oriented with excellent organizational abilities.
• A genuine enthusiasm for the automotive industry and its products.
• Proven ability to work independently in a remote setting while managing time efficiently.

Benefits

• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
• Professional growth & development opportunities.
• Competitive performance bonuses.
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Referral Program: Bring your friends and receive great bonuses!
• Free Greek language courses.
• Work for a Great Place to Work-Certified Company.