Join our enthusiastic team at Patrique Mercier Recruitment ES as a German Speaking Consultant for our Online Payment Solutions Department! In this essential role, you will provide expert guidance and support to clients navigating the online payment landscape. With the growing demand for secure and efficient payment solutions, your role will be crucial in helping businesses and consumers make online transactions with ease and confidence.
As part of our team, you will contribute to the success of our clients by advising them on the best payment solutions tailored to their needs. If you're passionate about technology, finance, and customer service, we invite you to apply and make a meaningful impact!
Your Responsibilities
- Provide top-notch consultancy to German-speaking clients regarding our online payment solutions.
- Assist clients with onboarding and implementing payment systems tailored to their business needs.
- Monitor transaction processes and troubleshoot any issues to ensure smooth operations.
- Educate clients on payment compliance and security measures.
- Collaborate with technical teams to address client feedback and improve service quality.
- Maintain thorough documentation of client interactions and solutions provided in our CRM.
Requirements
- Fluency in German (spoken and written) is essential; proficiency in English is a plus. Your native language and nationality should be stated in your cover letter and application.
- Experience in customer support, consultancy, or the payments industry is preferred.
- Strong understanding of online payment processes and technologies.
- Exceptional communication skills, capable of explaining complex concepts clearly.
- Analytical and problem-solving skills with a focus on client satisfaction.
- Ability to work collaboratively in a multicultural environment.
- Willingness to embrace new challenges and contribute to a growing department.
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
